This 1-day course introduces a culturally reflective practice model that focuses on building stronger and more effective relationships, by identifying and highlighting ways to adapt business practice, communication skills, and service approach when working with a culturally diverse client base as well as colleagues.
Developed in consultation with the Department of Family and Community Services, the skills learned are adaptable to a range of organisations and service providers.
Learning objectives
•Discover the significance and impact of cultural diversity in the work you do
•Understand how the cultural mix of our community can help us prepare ourselves and work more effectively
•Learn how to be aware of cultural protocols when working with people
•Explore how the media can perpetuate myths about cultures and the statistics that indicate otherwise
•Develop an understanding of how to approach different cultures, beliefs, values, attitudes, customs, norms and practices
