Regional Manager

Regional Manager

South Queensland

• Leading High needs disability organisation

• Dynamic, experienced team

• State wide opportunities for growth

We are currently seeking an experienced Regional Manager to support our busy South Queensland team based within our Disability Services Team.

Your new role

Our customer focussed successful applicant will be responsible for leading operational teams ensuring services reflect customer needs, the organisation’s core purpose, and deliver on agreed quality outcomes for customers and the organisation. Other primary duties will include:

• Actively create and support an environment that promotes open communication, continuous business improvement, training and skill development

• Achieving regional operational objectives by contributing regional service information and recommendations to strategic plans and reviews

• Recommending service expansion by identifying new opportunities and service changes

• Leading and developing a team of managers to ensure that service delivery and service expansion remains individually focussed

• Maintaining and expanding customer base by building and maintaining rapport with customers; and identifying new customer opportunities

What you bring

To be considered for the position, you will be able to display a strong level of effective oral and written communications skills

You will also demonstrate:

• Customer focus in ensuring outcomes achieved

• Decision making and leadership skills in exercising mature and professional judgement in complex situations

• Ability to prioritise workload and respond to emergency situations

• A positive attitude

• Experience in the effective management of a range of services for people with disabilities (Minimum 5 years desirable)

• Tertiary qualifications in human services or social sciences of equivalent (Desirable)

About our organisation

Founded in 1962, Multicap has over 50 years’ experience in providing assistance to people with disability, specialising in high and complex needs. Started by six families who believed in the Multicap capabilities of their children, Multicap became a champion of possibility for people with disability and their families all over Queensland. Today, Multicap is a community of possibility for more than 700 people and their families and provides tailored assistance to individual needs and goals. To find out more, visit www.multicap.org.au.

Together we are a community of possibility in all ways and always.