The NDIS is set to double the disability service workforce. With choice and control being in the hands of the consumer the NDIS market place is becoming increasingly competitive, making recruiting and retaining a quality workforce difficult. This conference will provide techniques to invest in your workforce to ensure future sustainability. Our speakers will provide you with strategies to find efficiencies whilst maintaining quality and excellence. The agenda will address cost and time effective methods to transition your complex workforce to an outcome driven model, uphold training methods and establish your competitive advantage.
Key areas of focus:
- Minimising risk in a casual and unskilled workforce
- Recruiting & retaining the right staff to minimise turnover of employees and clients
- Strategies to link the right employee with the right client for quality service & customer-centricity
- Driving your workforce to become more commercially minded & outcome focused
- Selecting the right IT system to enable workforce mobility & organisational efficiency
Who will attend?
Senior representatives from disability service providers, government and peak bodies with the roles of:
- CEO/COO/GM
- Strategy & Planning
- NDIS Transition
- Consumer Services
- Quality, Risk & Compliance
- Human Resources
- Workforce Development
- Learning & Development
- People & Culture
Free pass applications
Criterion Conferences is delighted to offer a number of free passes to non-government organisations and consumers. To apply please contactcustomercare@criterionconferences.com
