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Head of Donor Engagement and Retention

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Organisation : WWF-Australia

Location : Sydney (Ultimo)

Work type : Full-time

Sector : Conservation & Environment

Salary type : Annual Package

Application closing date : 5 Sep, 2016

About the organisation

Organisation Name : WWF-Australia

About the role

Position Title: Head of Donor Engagement and Retention

Short Description: Work with an iconic global brand and help save the planet

• Join one of the world’s largest and most respected conservation organisations
• Premier 5 Star Green Office in Ultimo
• Flexible working including Rostered Day Off

About the role

WWF-Australia is committed to building a future in which people live in harmony with nature. This position leads the development and delivery of donor engagement and retention strategies to achieve fundraising targets that support supporter journeys and WWF’s environmental conservation and sustainable development goals. This position manages the donor engagement and retention, and donor relations teams.

Skills, knowledge and experience

• Significant senior management skills and experience in fundraising/marketing strategy
• Track record in developing/delivering fundraising programs, with a focus on digital channels, against measurable KPIs
• Experience in developing fundraising/marketing communications strategies and materials
• Working knowledge of, and experience in, direct marketing
• Experience leading and managing staff with a focus on high performance team working and talent development
• Experience in developing and delivering donor retention and customer care programs
• Experience managing a diverse team in a 3rd party relationship across multiple locations in a fast paced and changeable environment
• Account management experience including face-to-face programs within the charity market
• Exceptional written, verbal communication, presentation, influencing and negotiation skills including an ability to position communications discussions at strategic and tactical levels
• Sound project and financial management skills including highly developed analytical and reporting skills
• Microsoft Office advanced skills (particularly Excel) and databases
• Successful leadership experience

Ideally you will have a sound understanding of, and support for, workplace sustainability principles, and an interest in environmental conservation and sustainable development.

WWF values diversity and wants a workforce that reflects the community we serve. If you have the skills and experience required for this positon we invite you to apply.

How to apply

Applications not allowed for this job listing.

#PBA3

Please quote in application: Head of Donor Engagement and Retention via Pro Bono Australia.


Profession: #Fundraising
Sector: #Conservation_and_Environment
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