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Fundraising Coordinator

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Organisation : GetUp!

Location : Sydney (Sydney)

Work type : Full-time

Sector : Community Engagement, Conservation & Environment, Law, Justice & Human Rights, Other

Salary type : Annual Package

Application closing date : 27 Feb, 2017

About the organisation

Organisation Name : GetUp!

GetUp gives everyday Australians the chance to make extraordinary impact – online, across the airwaves, and in the streets.

GetUp is a powerful campaigning community. By combining the sheer power of a million members, movement partners and a central team of expert strategists, we do what it takes to get things done and hold politicians to account.

We are working towards a thriving democracy in Australia led by the values and hopes of everyday people. We envisage a Fair, Flourishing and Just Australia.

About the role

About the role

This is a newly created role that reports to the Director of Philanthropy. You will have the opportunity to create and refine deep supporter journeys across a range of channels that increase acquisition, engagement, retention and fundraising.

We work rapidly to support our expert strategists in their campaigning efforts to build a more progressive Australia. You will support acquisition, telemarketing, donor care, bequests and a middle donor program while being flexible and adaptable to respond to changes in the political environment. You will collaborate with internal and external stakeholders, including external agencies, to deliver innovative fundraising programs that protect people and the planet.

You’ll be responsible for:

  • Managing the day to day aspects of the telemarketing program with external agencies and internal teams to convert cash donors to regular and upgrade current donors. This includes defining campaigns, setting KPIs, extracting data, writing scripts to meet and exceed targets. Being the internal contact for escalated member issues and resolving complex queries is also part of this role. This may include chargebacks, cheques, bank declines and phone calls. You will also help scope the feasibility of bringing donor relations in house.
  • Managing donor care and engagement programs that increase retention and strengthen engagement across a range of channels.
  • Implementing the bequest program to ensure that GetUp has strong prospects of funding well into the future by meeting KPIs for intended and confirmed bequests.
  • Analysing, evaluating and reporting on all fundraising programs.
  • Utilising the database effectively for data analysis and to inform future fundraising activities.
  • Constantly researching fundraising best practice, particularly digital, as well as what other similar organisations in Australia and globally are executing for testing.
  • Performing all data requirements for all fundraising programs, including, but not limited to telemarketing, bequests, direct mail and any other channel as required.

You will have:

  • Experience in fundraising and digital campaigning;
  • Proven track record of coordinating successful, data driven fundraising programs that met and exceeded their financial and other KPIs including evaluation, reporting and analysis;
  • A solid understanding of digital fundraising, acquisition, retention/donor care and upgrade programs;
  • Excellent communication skills combined with strong presentation, financial and organisational skills;
  • An understanding of human rights, climate justice, democracy and economic fairness issues;
  • A strong knowledge of the Australian political and philanthropic landscape;
  • Tech savviness, in particular have sound knowledge of social media;
  • Flexibility and be able to make quick decisions during rapid response;
  • Strong donor care skills;
  • Experience of telemarketing, bequests and/or SQL highly favoured.

In this role you will be surrounded by an impactful and dedicated team.

How to apply

Position Description : Fundraising Campaigner GetUp

Applications not allowed for this job listing.

#PBA3

Please quote in application: Fundraising Coordinator via Pro Bono Australia.


Profession: #Advocacy, #Fundraising
Sector: #Community_Engagement, #Conservation_and_Environment, #Law_Justice_and_Human_Rights, #Other
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