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Quality Improvement Coordinator via Pure Source Recruitment

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Organisation : via Pure Source Recruitment

Location : Brisbane

Work type : Full-time

Sector : Disabilities, Mental Health

Salary type : Annual Package

About the organisation

Organisation Name : via Pure Source Recruitment

This is a medium sized Not-for-Profit and community owned organisation based in the Southern suburbs of Brisbane. It specialises in supporting people facing mental health challenges and social disadvantage through a range of support services supported by various funding programs including the National Disability Insurance Scheme (NDIS).

About the role

About the Role

This role plays an integral part in ensuring that quality standards are met with the company’s operations and service deliverables. It will uphold the organisational values of empowerment, trust, compassion, resilience, diversity, integrity and lifelong learning. This is a full time, permanent position reporting to the Executive Manager of Service Development.

Duties & Responsibilities

  • Evaluate, develop and implement the quality system and improvement process through organisational strategies
  • Contribute to on-going development and maintenance of organisational systems – you will review and revise company processes and procedures to ensure compliance with current and future certification standards and legislation
  • Coordinate the organisation’s preparation for external certification and audit processes, and support the management of those processes
  • Research and advise on contemporary Work Health and Safety and Risk Management practices
  • Support the implementation process of the company’s Risk Management Framework, incident and hazard reporting investigating and other relevant frameworks
  • Work cohesively with internal staff to promote process and procedure improvement whilst collating and responding to feedback – you will act as the staff’s resource for any queries and suggestions for quality improvement practices
  • Operate within strict time lines and delegated budgets

Key requirements:

  • Demonstrated experience in implementing and managing a quality framework that is aligned with the strategic goals of an organisation
  • Experience working within the areas of Compliance, Risk Management, Work Health and Safety and Audit Management
  • Highly developed problem solving and analytical skills
  • Strong verbal and written communication – you will have the ability to effectively communicate with stakeholders of all levels of the business
  • Exceptional interpersonal skills – you will be able to develop strong working relationships through the values of respect, consideration and transparency
  • A passion and dedication to contributing to the vision of the organisation
  • A current full driver’s license and access to a registered roadworthy vehicle

Benefits & Culture

This organisation fosters a friendly, honest and supportive office environment. They are proud of being an equal opportunity employer, and an organisation that provides above award rates, flexible work practices and an Employee Assistance Program to promote staff wellness. Staff also enjoy the benefits of training and professional development opportunities and salary sacrificing benefits.

How to apply

Applications not allowed for this job listing.

#PBA3

Please quote in application: Quality Improvement Coordinator via Pure Source Recruitment via Pro Bono Australia.


Profession: #HR_and_Employment_Services, #Policy_-_OLD, #Policy_and_Research
Sector: #Disabilities, #Mental_Health
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