NSW ACT State Membership Manager

We are looking for an inspired and driven, special person who wants to get their hands dirty within a solid company to help drive the membership team forward.

This career opportunity will see you:

Delivering a consistently superior customer service experience with a strong focus on first touch resolution. Meeting agreed membership targets and exceeding members’ service needs. Our members are our number one priority.

The principles and practices of equal opportunity are at the centre of our candidate selection process as we strive to recruit and then retain only the best for our members.

YOUR PROFILE

You are a self-motivated, service focused individual who enjoys working in a team independently as this role is on the road 80- 90 % of the time, intensely supported by the best admin team in the business.
You thrive in a fast paced, high pressure and dynamic environment, ideally having gained this experience in retail or NFP association membership.
A strong communicator, with resilience and superior time management skills ensuring you hit the ground running with many retail and distribution businesses waiting to hear from you for the opportunity that awaits them.
It would be advantageous for you to possess and demonstrate at least 4 of the below:

Previous newsagency / retail industry experience
Proven experience in membership sales and service
Demonstrated ability to exceed membership and service targets.
Can do attitude, with loads of positive energy and outstanding interpersonal skills.
Ability to build rapport quickly and multitask.
YOUR BENEFITS

We value our team and in addition to salary we provide:

Vehicle allowance
Tools of trade including laptop, phone and mobile broadband
Mental wellness, paid rostered time away from the business.
Discounts on financial and lifestyle products.
Opportunities for ongoing learning and career development
NB a valid Australian Drivers licence and the legal right to work in Australia are essential to undertake this role