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MEDIA, JOBS & RESOURCES for the COMMON GOOD

Campaign Support

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Organisation : The Royal Children's Hospital Foundation

Location : Melbourne (Parkville)

Work type : Contract/Temporary

Sector : Health – General

Salary type : Volunteer

Application closing date : 6 Oct, 2017

About the organisation

Organisation Name : The Royal Children's Hospital Foundation

The Royal Children's Hospital (RCH) Foundation was founded in 1989 to raise funds for and on behalf of the hospital. Since its inception it has provided ongoing support of the RCH in its mission to be a world class paediatric hospital.

The RCH Foundation raises funds and supplies much needed resources for the RCH. Whilst a legally separate organisation, it works closely with the RCH in achieving its vision. The people of Victoria love the RCH and feel a great ownership best demonstrated through ongoing and generous giving to the RCH Foundation, including fundraising appeals like the Good Friday Appeal and the Auxiliaries in their community. The RCH Foundation acknowledges this strong ownership and takes its role seriously as custodian of these donated funds, for and on behalf of all donors and the future needs of the RCH.

About the role

PURPOSE OF POSITION
The Supporter Relations Team within The Royal Children’s Hospital Foundation provides a key service to our donors and supporters. The Campaign Support position will provide assistance with processing campaign responses, updating donor records, data entry, donation processing and supporter communication.

TIME REQUIRED
6 hours shifts (week days), 3+ shifts per week. Minimum 2 week commitment.

Processing campaign responses

  • Date stamp donation forms returned from external provider, determine action required and separate based on response type
  • Count and unpack all return to sender envelopes, remove donation form or identifier and reuse relevant material

Updating donor records in database

  • Updating communication preferences
  • Updating supporter contact information
  • Interpret and input feedback provided by supporter
  • Update return to sender notifications

Supporter communication (where required)

  • Check, run and print donation receipts
  • Fold and post donation receipts
  • Assist with thank you calls

Donation batching and processing (where required)

  • Collect mail from mail room
  • Mail sorting, opening and batching
  • Creating new contacts in database where required
  • Process cash, cheque and credit card payments
  • Assist with batch reconciliation

This role will be based on 6 hour shifts, with up to 3 shifts per week.  A minimum commitment of two weeks will be required. 

The role is very rewarding dealing with donors and supporters who want to contribute to the work of The Royal Children’s Hospital.

How to apply

Applications not allowed for this job listing.

#PBA3

Please quote in application: Campaign Support via Pro Bono Australia.


Profession: #Grants_and_Philanthropy, #Healthcare_and_Medical
Sector: #Health_–_General
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