Guide to Giving

Media and Digital Communications Specialist/ Manager

Location : Sydney (Ashfield)

Organisation : Settlement Services International

Work Type : Contract/Temporary

Salary Type : Annual Package

Application Closing Date : 13-10-2017

About the Role

Initial 4 month contract
Based in Ashfield
Developing digital communications and managing media and digital channels

The Media and Digital Manager leads media relations, and develops and delivers digital communications across multiple channels to help build and sustain SSI’s brand and reputation.


·Develop and deliver SSI’s media and social media strategy and review annually

·Proactively manage SSI’s media and social media communications and requests including identifying and developing mitigation strategies for potential issues

·Advise and counsel the Executive team and senior managers on communications and issues (briefings, media training, crisis management)

·Establish and cultivate effective working relationships with media outlets and other relevant stakeholders

·Improve the usability, design, engagement and content of SSI’s website and other digital platforms

·Develop and implement a relevant content marketing plan in support of business and brand objectives

·Create and execute campaigns and projects across online channels, including management of social media platforms

·Monitor, analyse and report on relevant media, industry blogs, social media and related platforms

·Research and review new technologies and online trends to keep SSI at the forefront of developments in digital communications

·Align internal and external communications in support of business priorities

About you

You will have tertiary qualifications in a communications-related field with a proven track record in content creation and digital communications at both a strategic and execution level. Your ability to work collaboratively and build strong relationships internally and externally, strong writing skills and ability to develop and execute media and online plans are all critical. Ideally you will also be skilled at using search engines and undertaking research, understand reporting and data segmentation and have great knowledge of industry best practice in traditional and online media channels, web publishing and social media management tools.

This is your opportunity to really make a difference.

Working with culturally and linguistically diverse communities, we are passionate about social justice and diversity, value innovation and are focussed on providing flexible and responsive service to all our clients and stakeholders.

Our success is defined by the diversity of our people and their alignment behind our purpose. If you are passionate about our cause, have aligned values and pride yourself on working in a highly collegiate way to execute and get things done we’d love to hear from you.

SSI is passionate about social justice and diversity and is committed to being an EEO employer. We encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

We strongly believe in protecting the safety and wellbeing of children and vulnerable communities and take child protection very seriously. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

About the Organisation

Organisation Name : Settlement Services International
Settlement Services International (SSI) is a leading community-based not-for-profit organisation providing a range of services in the areas of refugee settlement, asylum seeker assistance, housing, multicultural foster care, disability support and employment services in NSW. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

Apply for this Job

How to Apply

Please send your resume and cover letter outlining your experience against each selection criteria listed above and indicating salary expectations, to Please save your resume and cover letter as your full name to allow for easy identification of your documents during the recruitment process.

Applications close 14th September 2017

People with disability, Aboriginal and Torres Strait Islander people and people from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

For more information about SSI, please go to

Please quote in application: Media and Digital Communications Specialist/ Manager via Pro Bono Australia.


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