Family Advisor

The Western Sydney Family Referral Service (WSFRS) is a specialised program funded by the NSW Department of Health, and is part of the Keep Them Safe initiative designed to support children, young people and their families. Exciting opportunity currently exists for an experienced Family Advisor to join the growing service based at Mt Druitt and Rouse Hill providing services to 8 LGAs from Auburn to Katoomba. Family Advisors may also be required to work independently from schools or other community centres in the region.

Your responsibilities will include:

• Providing professional telephone and face-to-face client services including: engaging clients providing needs assessments referral to appropriate services case management client advocacy
• Conducting home visits to families to provide practical and motivating support
• Participating in community events and interagency meetings
• Being part of a tight-knit dedicated team of Family Advisors who deliver quality services to vulnerable children, young people and their families

This is a fixed term, maternity leave contract position until 29 June 2018, working full time.

To be successful in this role you will have:

• A degree or diploma in social work, counselling, psychology, welfare or health related services;
• Experience in the human services environment in working directly with clients, (families and children) who may be experiencing significant crises, domestic violence or family transitions;
• Demonstrable skills in client assessment, engagement and awareness of issues relating to client safety, confidentiality and the requirements of relevant legislation (including Child Protection and Family Law);
• Proficiency in the use of IT for data entry and record keeping and communication;
• Excellent written / verbal skills – a basic level of counselling skills will be well regarded;
• Current Driver’s Licence.