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NDIS Transition Support Officer (NTSO)

Location : Tasmania Region (Launceston)

Organisation : Wellways Australia via Big Splash

Work Type : Full-time

Salary Type : Annual Package

Application Closing Date : 22-12-2017

About the Role

Full Time, fixed term until June 2019, based in Launceston, TAS

  • Are you looking for a rewarding career?
  • Are you looking for professional development and learning opportunities?
  • Are you passionate about giving back to the community?

Join us for career development and in supporting people in our community and make a difference in someone’s life!

About this opportunity
This exciting new role is an opportunity to facilitate real change for people living with mental health issues and support them to have access to quality services. The role is not direct service delivery but
focusses on supporting front line workers as they support people to engage with the NDIS.
This role will work specifically with Wellways PIR Support Coordinators across the state, to assist program clients to test their eligibility for the NDIS and transition through the planning process or look to other options. It will require some intrastate travel and will also work in partnership with NTSO roles at the other four consortium members.
A demonstrated experience in understanding the barriers experienced by people living with mental ill health, and their families will be required. You have the ability to establish positive partnerships/
linkages including strong and effective operational planning, analytical and communication skills.

What do you need?

  • Tertiary Qualifications in a social science or related discipline
  • Prior experience and knowledge of the NDIS and its service models
  • Demonstrated experience and skills in developing strategic stakeholder relationships and working within complex systems.
  • A current valid Driver’s License and ability to undertake some
    intrastate travel
  • Satisfactory Police Records Check and Working with Children
  • Check, prior to commencement

The National Disability Insurance Scheme (NDIS) Transition Support Officer (NTSO) will support Wellways Support Coordinators across the state to transition clients into the NDIS. This will include supporting Support Coordinators, liaising with the NDIA and working with PIR staff  at other organisations. This will be one of five similar roles across the state, with an NTSO based at each of the five Partners in Recovery consortium members. These five positions will act as a team for the
purpose of development and support, whilst still working primarily for their employer organisation.
The NTSO will be directly reporting to the Area Manager, Northern Tasmania, with a close working relationship to other Consortium NDIS Transition Support Officers, and the State Manager PIR.

About the Organisation

Organisation Name : Wellways Australia via Big Splash

Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to
help them imagine and achieve better lives. We advocate for change to make sure people can access the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

Apply for this Job

For details concerning this role, please contact

Tim Henry

To apply and to download a copy of the position description please visit our Careers page (wellways.org/careers-wellways).


For a confidential discussion about the role, please contact
Tim Henry- Area Manager, Northern Tasmania on 63 333 111.


Applications close 22 December 2017, close of business


Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.


Please quote in application: NDIS Transition Support Officer (NTSO) via Pro Bono Australia.


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