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Marketing Officer – Telemarketing

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Organisation : ChildFund Australia

Location : Sydney

Work Type : Full-time

Sector : Children, Community Development

Salary Type : Annual Package

About the Role

  • International development agency, making a lasting difference to children living in poverty
  • Work with a successful team, managing relationships with suppliers and donors
  • Would suit candidates from a sales, direct marketing or telemarketing background

The Role

The Marketing Officer will play a vital role within the overall marketing team, to grow donations from new and existing supporters via face to face and telemarketing programs. This role is also responsible for regular giving retention activities including, but not limited to; upgrades, conversion and reactivation calling. Additionally, you will assist in:

  • Building and maintaining solid and professional working relationships with all suppliers
  • Analysing data to evaluate segment and test performance, identify trends, issues and opportunities and inform strategic improvements to programs
  • Consistently monitor and evaluate performance of suppliers, proposing and implementing tactical and strategic changes
  • Providing regular training, ensuring suppliers are provided with up to date and relevant program and training collateral


Skills Required

Ideally you have similar experience in either a NGO or a direct marketing or telemarketing background. You will have demonstrated experience in:

  • Effective relationship management skills, knowledge and understanding of best practice marketing;
  • Managing multiple projects, negotiate and problem solving;
  • Working in environments where you were required to work under pressure and results oriented;
  • Assist in drawing conclusions from results and data trends, and apply these to create measurable program improvements

About the Organisation

Organisation Name : ChildFund Australia

ChildFund Australia works in partnership with children and their communities to create lasting and meaningful change.


It supports long-term community development and promotes children’s rights in countries such as Vietnam, Papua New Guinea, Cambodia, Laos, Timor Leste and Myanmar. They work in partnership with ChildFund Alliance to deliver programs throughout Asia, Africa and the Americas.


These programs are funded by monthly sponsorship contributions, major gifts, bequests, grants, donations and other revenue.



Benefits and Culture



  • Work towards enabling every child to have a safe and happy childhood

  • Supportive, energetic and innovative team

  • Located in Surry Hills, Sydney, close to public transport

Apply for this Job

Applications not allowed for this job listing.


Please quote in application: Marketing Officer – Telemarketing via Pro Bono Australia.


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