Operations and Data Manager

• International environmental organisation conserving Earth’s natural resources and beauty
• Use your database management skills to support and enhance fundraising systems
• Contract position, potentially for 12 months based on business needs

The Role

The Operations and Data Manager is responsible for developing and managing data processes between the fundraising systems that support and enhance the supporter fundraising program.

TNC currently have 60, 000 + supporters on their database. Using Raisers Edge you will ensure that the database is properly maintained and perform technical analyst activities that provide insight into how to enhance their systems for gift processing and their fundraising channels which include face-to-face, digital, direct mail and telemarketing.

You will oversee all aspects of program reporting and analysis, including modelling, data enhancements and data processing to improve key performance metrics of the Supporter program. You will also work in partnership with and manage our external gift processing vendor.

Skills

This highly collaborative role would suit you if you are technical and skilled in the management of data but also have excellent communication skills that enable you to collaborate with teams and external vendors to drive performance.

Specifically you will have;

• A Bachelor’s degree in information/data management or relevant qualification
• Experience using Raiser’s Edge database or a similar CRM system
• Experience generating reports, and analysing and interpreting data
• An ability to use data to provide insight and recommendations to a team on processing and fundraising aspects
• Experience managing external suppliers fostering accountability
• An ability to work both independently and collaboratively

This is a contract position, potentially for 12 months based on business needs. Should the contract be terminated earlier, you will be provided with a minimum a two-week notice period.