Caseworker

Provide child focused outreach family support to families who have dependent children. A holistic approach is to be taken in providing a supportive role when assisting parents in improving their parenting skills and creating a safer environment for their children.

The Family Caseworker will adhere to guidelines and provide quality services to clients through case management and support, case planning and reporting, assessing the strengths and needs of the child and family, including any risks, planning, coordination of a variety of culturally appropriate supported services. To meet the individual child’s needs while monitoring and evaluating the effectiveness of the services being delivered.

Maintain professional development in relation to identified best practices, understanding and apply reporting requirements including Mandatory Reporting and other legislative requirements.

A function of the Caseworker is to undertake activities to implement the case plans for client and families including information and advice, support, advocacy, and referrals to relevant agencies or specialist services, and skills development to help the client and family achieve outcomes.

They will ensure that all reporting and case files (paper based and electronic) are of the highest standard, and data is protected to ensure client’s information is private and confidential.

The Caseworker will deliver services in accordance with organisational policies, procedures and Code of Conduct and in accordance with conditions identified in funding agreements.