Civil Voices

Community Mental Health Worker

Location : Australia, Melbourne, Victoria (Melbourne)

Organisation : cohealth via BigSplash

Work Type : Full-time

Salary Type : Annual Package

Application Closing Date : 18-03-2018

About the Role

  • Homeless Outreach Mental Health and Housing Service (HOMHS)
  • Full-time position until June 2019
  • Based at Central City Community Health
  • Not for Profit “Salary Sacrificing” benefits on top of your salary


We pride ourselves on being a great place to work, after all we are one of Australia’s largest and most recognised Community Health Organisations. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have the guidance of our outstanding leaders that will support you in your role and in your journey.


HOMHS is a multi-disciplinary, multi-agency team comprising staff from cohealth, Inner West Area Mental Health Service and Launch Housing, alongside a strong partnership with McAuley Community Services for Women. HOMHS provides case management support to people who experience severe and enduring mental illness and a history of repeated homelessness. HOMHS provides the equivalent Area Mental Health Service clinical case management service to all consumers of the program.

The role of Community Mental Health Worker is to provide a service that aims to enhance quality of life, build life skills and ensure access to both community mental health and broader health and community services. Focusing on client service delivery through facilitative and direct care engagement using CRM, underpinned by the principles of trauma informed care; family centred practice and culturally appropriate practice.

We employ a flexible, individualised approach, working in consultation with clients to assess needs and develop a range of client directed goals. Care plans and activities offered promote choice, acknowledge individual strengths and facilitate inclusion within the community.


As our Community Mental Health Worker your responsibilities will include:

  • Providing case management support and advocacy to consumers with a range of complex needs who are accessing HOMHS, addressing specific needs;
  • Developing and implementing client-directed, strengths-based individual client service packages from entry to exit;
  • Working collaboratively with clients and the HOMHS team to conduct comprehensive assessments, identifying needs, aspirations and goals of clients;
  • Developing and maintaining working relationships with key local and internal stakeholders; and
  • Facilitating client access to community resources, peer leadership initiatives and services including the Volunteer Coordination Program and brokerage.


This position would be ideally suited to someone who:

  • Holds a tertiary qualification in a relevant sector and/or commensurate experience in a related area, as determined by cohealth;
  • Has a detailed understanding of the challenges people with severe and enduring mental illness and their families face;
  • Is understanding of the homelessness service system;
  • Is analytical thinking and problem solving skills and crisis intervention;
  • Has demonstrated experience working effectively within a multidisciplinary team, plus employing a team approach to client care; and
  • Has a genuine interest in and respect for the unique personality, history and values of our clients


If this sounds like the ideal role for you don’t delay

About the Organisation

Organisation Name : cohealth via BigSplash

For more information about cohealth and the services provided, please visit our website:

Apply for this Job

This position will be paid under the Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2013-2015, Social Worker Class 2 (dependent on skills and experience) (SCHADS Level 5)

We want to get to know you better, so please include in your application a covering letter addressing the Key Selection Criteria contained within the Position Description. You must address the Key Selection Criteria to be considered for the role

Applications close on 18th March

People accepting employment with cohealth are unable to access our services, some exemptions may apply.

Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions (including provision of a valid Working with Children Check clearance number and criminal record history check)

Please quote in application: Community Mental Health Worker via Pro Bono Australia.


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