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Senior Case Manager – Frequent Service Users Project

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Organisation : Launch Housing via Big Splash

Location : Australia, Melbourne, Victoria (St Kilda)

Work Type : Full-time

Sector : Community Development, Homelessness & Affordable Housing

Salary Type : Annual Package

Salary : $77,244 (incl. super) + generous salary packaging

About the Role

  • Opportunity to progress your career
  • Negotiable – Part time (0.8 FTE) to Full-time
  • Fixed-term role (12 months)
  • From $77,244 (incl. super) + generous salary packaging
  • Additional Wellbeing Leave
  • St Kilda location


Are you looking for the opportunity to make a difference in an innovative, targeted program? If you are an experienced case manager with extensive experience in the homelessness sector looking for new challenges and to take your career to the next level within a supportive team environment this could be the opportunity you have been looking for.

The Frequent Services Users Project is a philanthropically funded pilot project which seeks to address chronic disadvantage and homelessness through innovative and creative organisational and client focused responses. This project supports people experiencing long term homelessness into safe and secure housing and to work towards improving participants’ physical health, mental health, educational, wellbeing, financial outcomes.

The Role

The primary focus of this role is to support your clients with the aim of connecting them to key services, getting them housed and keeping them housed. In this role you will use your exceptional communication and rapport building skills to develop strong, positive working relationships with clients as well as internal and external stakeholders and service providers.

About You

In this role we are looking for a dynamic professional who has the ability to “think outside the box”, come up with innovative solutions and use your knowledge of the sector to help to support participants to secure safe and affordable housing.

Want to find out more?
To obtain a full position description and to apply for this opportunity, please follow the “How to Apply” instructions (below). If you would like to talk to someone regarding this position, please feel free to contact Nicola Connolly on m. 045 130 

All applicants must have the right to work in Australia and will be required to complete a Working with Children check and Police check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

About the Organisation

Organisation Name : Launch Housing via Big Splash

Launch Housing has an ambitious and singular mission to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. Formed in 2015 following a merger of two well-respected agencies - Hanover Welfare Services and HomeGround Services, we are a secular, independent provider of choice for clients and the "go to" organisation on homelessness for government, media, philanthropy, private donors and the community.


Apply for this Job

Applications not allowed for this job listing.

Please quote in application: Senior Case Manager – Frequent Service Users Project via Pro Bono Australia.


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