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Application Support Analyst

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Organisation : Uniting (Victoria and Tasmania)

Location : Melbourne (East Melbourne)

Work type : Full-time

Sector : Community Support Services

Salary type : Annual Package

Application closing date : 6 Jul, 2018

About the organisation

Organisation Name : Uniting (Victoria and Tasmania)
About Uniting At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We are proud to have been part of local communities for over 100 years delivering services across Victoria and Tasmania. With a team of 7,000 skilled and committed individuals we provide over 770 programs and services to people of all ages to learn, thrive and enjoy a healthy, happy life. We’re there for children, families, people with disability, older people and those experiencing homelessness, mental illness or drug and alcohol addiction. Uniting is looking for great people who, like us, celebrate diversity and welcome everyone regardless of ethnicity, faith, sexual orientation and gender identity. Learn more Visit: vt.uniting.org

About the role

​• Leading Community Services Organisation’
• Salary packaging, and competitive sector remuneration
• Opportunity to work in a transformational, Not For Profit environment on a key cross functional business platform.


About the opportunity

Uniting have recently collaborated with a technical partner to build and deliver elements of the Sugar CRM system across selected services as part of a minimum viable product (MVP) build.

This role builds on that base by bringing the technical build and development in-house and utilising many of the adaptable functions of CRM – these include (but are not limited to) workflow and design, reporting, navigation and bespoke configuration. The role holder would be expected to work closely with the CRM Product Owner and Delivery Team in owning and managing the build of a quality end-to-end product.

Position Description – click here

About you
You will be expected to have at least five years’ experience with enterprise build and implementation of the Sugar CRM or its comparable product (MS CRM or Salesforce) in an Administrative or technical developer role.

Ideally you will have Not For Profit or Healthcare experience, be Agile experienced/ qualified and have worked in a structured project environment (PMO/P3O and PRinCE 2). While not essential some experience in PHP coding would be an advantage to your application.

How to apply

Position Description : Application Support Analyst PD v0.2

Applications not allowed for this job listing.

#PBA3

Please quote in application: Application Support Analyst via Pro Bono Australia.


Profession: #Information_and_Communication_Technology
Sector: #Community_Support_Services
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