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Supporter Services Officer

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Organisation : BirdLife Australia

Location : Melbourne (Carlton)

Work Type : Part-time

Sector : Conservation & Environment

Salary Type : Annual Package

Salary : $34,200 including superannuation ( fulltime equivalent approx $48,000)

Application Closing Date : 30 Jul, 2018

About the Role

  • Help members, donors, supporters make a positive difference for Australia’s birds and their habitats

  • Customer service, data management and administration skills

  • Australia’s largest and long-established bird and habitat conservation organisation

  • New part time position (3.5 days each week or 3 days one week and four days the following week)


Are you looking for a new challenge in customer service with the opportunity to make a difference? Do you have great customer service skills? A passion for the natural environment,  habitat conservation  or birds?

We have an opportunity for a motivated and enthusiastic person to join our small Supporter Services team, which serves BirdLife Australia’s supporters, members and donors. You will be responsible for answering queries from members, supporters and donors with good humour and discretion, processing and receipting membership and other transactions, assisting BirdLife Australia’s local voluntary groups to stay in touch with their local supporters, and making sure supporter data and information is kept up to date, safe and secure. You will also at times work with our development, communications and engagement teams to prepare data and contact lists.

About the Organisation

Organisation Name : BirdLife Australia

BirdLife Australia is proud to be the nation's leading bird conservation organisation, with more than 120,000 Australian supporters and over 200 BirdLife partners internationally. Our mission is to make a real and positive difference for Australia’s birds and their habitats.

For over 100 years, BirdLife Australia has led the conservation of Australia's birds and their habitats through science-based research, practical action and independent advice. As a community-led not-for-profit organisation, we are dedicated to preventing the extinction of Australia's native birds.

Apply for this Job

For details concerning this role, please contact

Aniko Harsanyi

Email :

Applications not allowed for this job listing.

Please quote in application: Supporter Services Officer via Pro Bono Australia.


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