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Audit and Compliance Officer

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Organisation : Settlement Services International (SSI)

Location : Sydney (Ashfield)

Work Type : Full-time

Sector : Community Development, Community Support Services, Humanitarian

Salary Type : Annual Package

Application Closing Date : 16 Aug, 2018

About the Role

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential. 

 

YOUR CONTRIBUTION

The role will be responsible for monitoring, reviewing and improving the performance of SSI’s Quality Management System by conducting audits, maintaining quality records and supporting other business units in managing compliance activities. Key responsibilities include:

  • Undertake quality audits and analyse activities within a designated business unit. 
  • Ensure individuals and teams comply with established internal controls, quality assurance systems, legislation, policies and procedures. 
  • Participate in the capture and analysis of all quality audit related data and work to improve quality systems and processes.  
  • Collate assurance findings across SSI and enter into a centralised action management system, conduct analysis and report on trends. 
  • Assist to implement improvement projects and a change management program to improve the quality culture throughout SSI. 
  • Ensure quality assurance records and information are collated and analysed on a regular basis and records are maintained in a quality assurance filing system.
  • Assists with governance processes to enable appropriate monitoring and reporting of quality management system performance.
  • Prepare detailed audit records summarising audit observations, findings, conclusions, any proposed new quality controls and any follow-up actions to be taken. 

 

SELECTION CRITERIA

Essential

  • Certificate in ISO9001 internal quality auditing 
  • Certificate in ISO9001 quality management systems
  •  Experience in planning and conducting internal quality audits in a large service based organisation
  • Experience in managing document/records management systems in a large service based organisation
  • Experience in managing issues management systems
  • Current unrestricted NSW drivers licence
  •  

    Desirable

  • Bachelor’s Degree in any discipline
  • Project management and/or risk management experience
  • Experience in developing process maps (preferably using Visio)
  • Working knowledge of ISO / Quality Systems & Standards
  • Well-developed influencing and stakeholder management skills
  • Analytical and problem solving ability
  •  

    Please respond to the “Selection Criteria” section in your cover letter.

    WHAT WE OFFER

    We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities.

    We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay!

    SSI is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability. 

    We strongly believe in protecting the safety and wellbeing of children and vulnerable communities and take child protection very seriously. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

    SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment please email talent@ssi.org.au

    Applications close date:  16 August 2018

    About the Organisation

    Organisation Name : Settlement Services International (SSI)

    SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential. 

    Apply for this Job

    Applications not allowed for this job listing.


    Please quote in application: Audit and Compliance Officer via Pro Bono Australia.


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