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Senior Business Analyst – Stakeholder Solutions

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Organisation : Australian National University

Location : Canberra

Work Type : Full-time

Sector : Education & Training

Salary Type : Annual Package

Salary : $97,812 - $104,717 p.a. plus 17% superannuation

Application Closing Date : 23 Sep, 2018

About the Role

An exciting opportunity exists for a Senior Business Analyst – Stakeholder Solutions to join the expanding Advancement Services team at the Australian National University.

We offer:

  • Professional and collaborative work environment
  • Support for ongoing career development
  • Excellent remuneration and benefits packages
  • 17% Superannuation Contributions Annual Leave Loading
  • Salary sacrificing options for cars, parking, childcare and more
  • Christmas to New Year leave in addition to Annual Leave
  • Parking on campus that is less expensive than Canberra city parking

 

This newly established role offers a unique opportunity to strategically manage a small but dynamic portfolio of business operations to facilitate fundraising and alumni relations.

Our ideal candidate is organised, motivated and proactive, has an analytical mind, excellent communication skills, and the ability to conceptualise and translate business requirements into a CRM system.

Experience in fundraising database management, system configuration and/or gift processing management in an Advancement or not-for-profit setting is highly desirable.  Well developed management skills would also be an advantage.

Position overview

As a key member of the Client Services and Gift Administration unit of Advancement Services team in the Alumni Relations and Philanthropy Division, the Senior Business Analyst – Stakeholder Solutions manages a team which undertakes client service and gift administration.

With a focus on ensuring processes and technology provide a seamless experience for both donors and internal stakeholders, key responsibilities include working with internal business units and the System Configuration team to meet required business needs and improve the user experience for the Philanthropy and Alumni Relations CRM.  This includes defining and managing solution scope; developing business cases; managing a documentation and training framework, and driving and fostering a culture of continuous improvement. A key focus of this role is proactively establishing and maintaining effective stakeholder relationships and ensuring excellent service provision.

You will be passionate about working collaboratively and managing a team to create the ideal donor experience in giving to ANU with a focus on continually improving internal business processes.

If you are interested in the impact of philanthropy and higher education and enjoy working in a committed, collaborative and supportive environment, this is the opportunity for you.

For more information please contact
Julie Kirby, (02) 6125 8339 or julienne.kirby@anu.edu.au
Kay Connell, (02) 6125 9010 or kay.connell@anu.edu.au

About the Organisation

Organisation Name : Australian National University

The Alumni Relations & Philanthropy (AR&P) office leads the development, management and coordination of advancement activities at ANU. In alignment with the University’s strategic priorities as a national institution committed to excellence in research, education and public policy development, AR&P supports the University’s objectives of deepening relationships with alumni and donors and securing long-term philanthropic income.

Apply for this Job

For details concerning this role, please contact

Julie Kirby

Phone : 02 6125 8339

Email : julienne.kirby@anu.edu.au

Applications not allowed for this job listing.


Please quote in application: Senior Business Analyst – Stakeholder Solutions via Pro Bono Australia.


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