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Client Relationship Officer

Organisation : Indpendent Disablity Services

Location : Melbourne (Carlton)

Work Type : Full-time

Profession : Administration & Office Support, Client Services, Community Services, Customer Service

Sector : Community Support Services, Disabilities, Health – General

Salary Type : Annual Package

About the Role

Independent Disability Services have a vacancy for a hardworking and driven person who will be dedicated to providing the highest level of service to our clients (people with a disability). 

  • Full-time position based in Carlton;  
  • Generous salary with the option of salary packaging.

Key responsibilities include: 

  • Implement the client’s directions efficiently and accurately;
  • Manage client support rosters and act as the first point of contact for client enquiries;
  • Develop meaningful relationships with the client and their supports; 
  • Manage new client enquiries and engagement;
  • Oversee the work undertaken by IDS disability support staff.

The Applicant:      

  • Excellent customer services skills;
  • High level IT skills across a range of platforms; 
  • Outstanding problem-solving skills;
  • Experience managing and rostering staff.

How to apply:

Applicants should submit their CV together with a covering letter detailing their experience and qualifications by clicking the apply button or emailing: admin@idsa.org.au

Applicants will be required to undertake a psychometric test and police check.

About the Organisation

Organisation Name : Indpendent Disablity Services

The successful applicant will be joining an energetic and supportive team in a role that is integral to the continued success of the organisation.

 

 

 

Apply for this Job

For details concerning this role, please contact

Janelle Summers

Phone : 03 9340 5100

Email : admin@idsa.org.au

Applicants should submit their CV together with a covering letter detailing their experience and qualifications by emailing: admin@idsa.org.au Applicants will be required to undertake a psychometric test and police check.  


Please quote in application: Client Relationship Officer via Pro Bono Australia.


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