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Family Advisor

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Organisation : Relationships Australia Canberra & Region

Location : Canberra (Deakin)

Work Type : Part-time

Sector : Community Development, Community Support Services, Mental Health

Salary Type : Annual Package

Salary : $66,552.72 to $71,761.56 plus superannuation per annum for full time and PBI benefits

Application Closing Date : 24 Sep, 2018

About the Role

Family Advisor is an ongoing, part time (30 hours per week) position based at RACR Deakin office.

Reporting to the Early Intervention Services Manager, Family Advisor is expected to assist practitioners in delivering quality integrated services to RACR clients by providing a stepped care model that includes, information, intake, screening, assessment, referrals and case coordination , while liaising with a wide range of external stakeholders.

To be successful in this role, you are required to possess:

  • Minimum  Tertiary Qualification in Social Science, Social Work, or related discipline  with relevant experience
  • Excellent telephonic communication and interpersonal skills with an ability to engage sensitively with a diverse range of people
  • Demonstrated ability to identify and assess client needs and act accordingly, including communicating with heightened clients and having difficult conversations;

For a full list of selection criteria, please refer to the position description on our website.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

Salary & Benefits

The salary on offer is $66,552.72 to $71,761.56 plus superannuation per annum for full time and PBI benefits. As a Public Benevolent Institution (PBI), RACR employees also receive tax-effective salary packaging opportunities, thus significantly increasing the value of your take-home pay.

According to the RACR Enterprise Agreement, the successful candidate will have access to generous leave provisions, annual leave loading, and special paid leave during annual holiday shutdown period and flexible working arrangements.

To apply

To apply, please send your resume with names of two work-related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion) to Applications that do not address selection criteria will not be considered during the shortlisting process.

The position description with selection criteria can be downloaded from our website:

About the Organisation

Organisation Name : Relationships Australia Canberra & Region

Relationships Australia is a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships. We are a community-based, not-for-profit Australian organisation with no religious affiliations. Our services are for all members of the community, regardless of religious belief, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.

Relationships Australia offer services in various locations around Australia that includes counselling, family dispute resolution (mediation) and a range of family and community support and education programs, primarily funded by Federal, State and Territory Governments. Relationships Australia Canberra & Region (RACR) is one of the eight state and territory organisations that comprise the Relationships Australia Federation.

RACR is an equal opportunity employer and does not discriminate in employment on any grounds. We have voluntarily opted to be subject to the obligations of a public authority under Part 5A of the Human Rights Amendment Act 2008 (ACT). This means that all staff must comply with human rights, as far as possible to do so, in all our decisions and conduct.

Apply for this Job

For details concerning this role, please contact

Early Intervention Services Manager

Phone : 02 6122 7100

Email :

Applications not allowed for this job listing.

Please quote in application: Family Advisor via Pro Bono Australia.


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