Project Coordinator – CALD Family Safety Project

Organisation : Settlement Services International (SSI)

Location : Sydney (Bankstown)

Work Type : Part-time

Profession : Program Coordination & Management

Sector : Community Support Services

Salary Type : Annual Package

About the Role

The Project Coordinator – CALD Family Safety Project is responsible for establishing this project which addresses Domestic Family Violence (DFV) in asylum seeker and refugee families/communities by providing targeted prevention strategies and early intervention pathways. The role will manage the Project plan across 3 geographic areas (Canterbury Bankstown, Fairfield/Liverpool, Parramatta & Blacktown) and across 3 cultural and language groups (Arabic (Syrian/Iraqi), Rohingyan, Tamil).

The overall aim of this project is to change practice, create a model for Mens Behaviour Change (MBC) suitable for CALD/refugee communities and develop evidence that will inform other programs.

This Project is a partnership with Relationships Australia NSW (RANSW).

This is a part-time (42 hours per fortnight) contract position for 3 years. The position is based in Bankstown.

Duties & Responsibilities

  • Make recommendations to inform CALD models of service delivery
  • Work with leaders/stakeholders and communities to co-design and evaluate a culturally safe model focused on MBC and improved family safety, building on cultural strengths and taking into account settlement issues.
  • Deliver a culturally adapted program model including: community information forums on DFV and services, early intervention pathways/referral protocols, men’s program eg. fathering/managing transition/leadership/playgroups, MBC program appropriate to cultural context, women’s support programs, family program or child/youth specific activities, follow-up/aftercare support to consolidate change and strengthen relationships (e.g. individual counselling, peer support/buddy processes).
  • Establish a relationship with the DFV sector to increase understanding of DFV issues and settlement communities.
  • Recruit multiple project workers and group facilitators from diverse backgrounds, and provide raining, supervision and mentoring in readiness for service delivery in language.
  • Research based evaluation that contributes to sector knowledge about how best to engage.
  • Intervene and build community protective factors around DFV
  • Support and contribute to the work of SSIs internal DFV committee or other practice working groups.




  • Relevant tertiary degree qualification
  • Experience in developing service delivery models
  • Experience in developing and maintaining a community network
  • Extensive experience in service delivery in case management and/or clinical context preferably in the migrant sector.
  • Understanding of the settlement and DFV sectors
  • Experience in managing multiple partnerships and stakeholders



  • Commitment to and demonstrated experience in working within the multicultural sector and communities.


Please respond to the “About You” section in your cover letter.


We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities. We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay!

About the Organisation

Organisation Name : Settlement Services International (SSI)

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

Apply for this Job

SSI is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

We strongly believe in protecting the safety and well-being of children and vulnerable communities and take child protection very seriously. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment please email 

Applications close date: 12TH October 2018

Please quote in application: Project Coordinator – CALD Family Safety Project via Pro Bono Australia.


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