Intake Team Leader

This role provides leadership toward service excellence and the design and implementation of a dedicated Intake system with quality systems and processes that support consistent and high quality service delivery. The Intake Team Leader is responsible for ensuring that we respond to referrals from our partner organisations within the MDC and The Orange Door, to other professionals and to individuals and families with consistency, empathy, accuracy and professionalism.

With a degree qualifications in social work, psychology, family therapy or similar discipline, you have demonstrated leadership experience in the sector, including leading change and implementing new initiatives aligned with organisational goals. You have demonstrated experience in working from a person centred, strengths based framework, including an understanding of gender analysis, human rights and feminist theory

You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.

If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you.  We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.