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Permanency Practice Manager

Organisation : Settlement Services International (SSI)

Location : Sydney (Bankstown)

Work Type : Full-time

Profession : Management, Program Coordination & Management

Sector : Community Support Services

Salary Type : Annual Package

About the Role

  • Salary packaging options – increase take home pay!
  • Fortnightly Accrued Day Off (ADO) for full time staff
  • Bankstown Location


The Multicultural Child and Family Program provides a range of services to assist children and young people who have been found to be in need of care and protection to meet their permanent care plan needs – safety, stability and wellbeing through a culturally awar e and responsive lens.

The MCFP Program uses a client centred, strengths-based, trauma informed framework to guide its service delivery and facilitate sustainable and practical outcomes for children, young people, families and carers; working in partnership with member agencies and local ethnic and sector partners. Its cultural lens aims to link children and young people with a bilingual worker and/or carer and/or community based matched bilingual support worker.

The MCFP Program has contractual responsibilities with FACS and regulatory responsibilities with the Office of the Children’s Guardian (OCG).


The Permanency Practice Manager works in partnership with divisional teams, leads and delivers coaching and sector specific training; and provides practice advice and support to improve permanency program initiatives and outcomes for children, young people and families. Responsibilities include:

  • Developing and leading the implementation of organisational practice related initiatives across the multicultural child and family permanency program
  • Provide advice and practical assistance to the Operational Managers and Managers Casework on the application and implementation of policy, legislation, regulations and standards related to practice
  • Provide training, coaching and mentoring to staff, to assist with skills development and improve the quality of practice and client outcomes
  • Contribute to the development and implementation of organisational policies, programs and activities that support and enhance practice


Do you have a Social Work or Social Science degree and want to work for an organisation that values the impact of culture and diversity on our employees and those that we support? Do you have comprehensive experience in casework practice and child protection and have a strong understanding of permanency principles and trauma informed practice? Perhaps you’ve facilitated child protection training or you’d like to in the future?

We are looking for someone with vision; someone who is engaging, focused on continuous improvement, works collaboratively with others and is an expert in their field. You will have previous coaching or mentoring experience and be able to demonstrate your capacity building abilities. We want someone who inspires others, leads change and can stay focused on purpose.

If this sounds like you, we’d love to hear from you!

Please address the above criteria in your cover letter.


We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities. We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay!

About the Organisation

Organisation Name : Settlement Services International (SSI)

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

Apply for this Job

SSI is committed to being an EEO employer and encourages applications from people from CALD backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability. All employees will undergo a National Police Clearance and Working with Children Check as a condition of employment.

For more information about SSI, please go to www.ssi.org.au

If you require a reasonable adjustment please email 

Applications close date: Friday 7th December 2018

Please quote in application: Permanency Practice Manager via Pro Bono Australia.


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