Receptionist

Coordinate and manage administrative systems, assist program leadership and support service delivery staff in this newly created Reception role where you will play a pivotal role in establishing processes and procedures. Reporting to the Program Coordinator, you will operate as a key point of contact for all new and existing customers as well as internal stakeholders at various levels across the organisation.

Duties & Responsibilities

• Deliver exceptional reception duties including answering a high volume of phone calls and referring enquiries on to the appropriate person
• Provide administrative and operational support as required by team leaders, managers and other personnel
• Communicate with a broad range of stakeholders with confidence while maintaining confidentiality at all times
• Assist with coordinating internal and external meetings and events
• Other administrative duties such as data entry and document processing

Skills & Experience required

• Experience in reception and/or administration
• Intermediate to advanced competency across the Microsoft Office Suite and various databases
• Excellent interpersonal skills as you will be the key point of contact for all external customers
• Flexible and positive attitude – this is a newly created role and processes are likely to change over time
• A current driver licence is required

Benefits & Culture

• Take ownership of your role and help to establish new processes and procedures
• Stable working hours of 9:00am – 5:00pm, Monday to Friday
• Fast-paced and dynamic team environment
• Passionate and supportive team working towards shared goals