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Administration Support Officer – Charlestown

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Organisation : St Vincent De Paul Society

Location : New South Wales (Charlestown)

Work type : Full-time

Sector : Community Development, Community Support Services

Salary type : Annual Package

Salary : $63k - $69k pa

Application closing date : 3 Feb, 2019

About the organisation

Organisation Name : St Vincent De Paul Society

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hands up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.

About the role

  • Full time (38 hrs per week), maximum term role
  • $63k – $69k pa (Level 4 – SCHCADS Award) plus access to generous salary packaging up to $18,000pa
  • Base location: Charlestown

About the Service

The Society delivers essential Local Area Coordination (LAC) services as part of the National Disability Insurance Scheme (NDIS) rollout in NSW. The National Disability Insurance Scheme (NDIS) represents a significant change in Australia’s ways of providi ng disability support with a focus on individual goals, choice, social inclusion and building capacity. NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life.

The Role

We are seeking a highly professional and friendly Administrative Support Officer/Receptionist to provide efficient support to the local management of Local Area Coordination (LAC) program utilising strong organisational skills and an ability to work autonomously to deliver high level secretariat services.

As the successful applicant, you will provide a range of administrative support functions including customer service and scheduling participant appointments. Your role will require flexibility and offer a broad range of diversity.

Main duties include:

  • Providing a professional and welcoming reception service to all participants, carers, families, staff and visitors and being available regular office hours, Monday to Friday, to greet visitors.
  • Supporting local management in planning and scheduling participant contact.
  • Organising and maintaining appropriate administrative records.
  • Preparing meeting rooms, materials and equipment as required.
  • Organising catering for meetings, training sessions and events as required.
  • Organising travel and accommodation as required.
  • Maintenance of day to day operations of local office sites and resources.

To be successful in this role, you will need:

  • Demonstrated experience providing reception and administrative/office support.
  • Lived experience, or awareness of the impact of existing or acquired disability upon individuals, families, carers and the community.
  • A strong team focus with a desire to carry out duties autonomously.
  • Good written and verbal communication skills, including the ability to build rapport.
  • Genuine commitment to providing high quality customer service to internal and external stakeholders.
  • Good time management and organisational skills.
  • Good computer skills including the ability to use databases and Microsoft Office packages such as Word, Excel, Outlook.
  • A commitment to the values of the St Vincent de Paul Society and ability to maintain an ethical, and non-judgmental, attitude towards staff, participants, carers and families.
  • Be culturally aware with an ability to work with people from a range of backgrounds, Aboriginal people and CALD people.
  • Influencing / negotiation skills.

The following will also highly regarded:

  • Experience in working with people with disability highly desirable

Please click for a copy of the Position description.

Come and join our team!

How to apply

Applications not allowed for this job listing.

#PBA2

Please quote in application: Administration Support Officer - Charlestown via Pro Bono Australia.


Profession: #Administration_and_Office_Support, #Management
Sector: #Community_Development, #Community_Support_Services
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