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Digital Innovation Project Coordinator

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Organisation : Justice Connect

Location : Melbourne

Work type : Part-time

Sector : Law, Justice & Human Rights

Salary type : Annual Package

Application closing date : 10 Feb, 2019

About the organisation

Organisation Name : Justice Connect

An exciting opportunity has arisen to join one of Australia’s most successful public interest and
social justice organisations. Justice Connect is a not-for-profit organisation with a vision of a fair
and strong community in which people have a fair chance at a better life, the community sector is strong and vibrant and the legal/justice and non-legal social systems are fairer and better.


At Justice Connect, we believe everyone deserves a fair chance at a better life. That’s why we use the law to help people and community groups left behind by an unfair and complicated legal system. Whether it’s a single mother facing homelessness, a local community group struggling with overwhelming regulation or an older person dealing with family violence, real-life problems so often have legal solutions. That’s why we connect people with legal help. We use the power of the law to open up the legal system for those locked out of it, and to change the system where it is broken.

The key to our impact is the passionate commitment of our people. We hold ourselves to the highest standards, driven by a desire to deliver real improvements in the lives of the people and communities we help.

Justice Connect is a leader in digital innovation in access to justice in Australia, and has many exciting products and projects in the pipeline. We’re looking for a dynamic new team member to join our growing team as we build out our Gateway Project.

About the role

Role purpose 

This role is part of Justice Connect’s acclaimed innovation and engagement team. Undertaking some of the most cutting edge work at the intersection of justice and technology, our innovation team works on a range of projects that aim to scale Justice Connect’s reach and impact and improve the experience of people seeking legal help and of the lawyers that help them. Projects include the Gateway Project, funded initially as a finalist in the Google Impact Challenge, and now with strong support from a range of local and international funders.

This role is focussed on assisting Justice Connect with the coordination and execution of digital innovation projects, in particular the Gateway Project, assisting in coordinating stakeholder engagement and assisting in the coordination of the digital innovation team activities.

Key responsibilities 

The responsibilities of the role are as follows:

  •  Liaise and communicate with key internal and external project stakeholders
  • Coordinate project timelines and key milestones, including through use of project management and collaboration platforms
  • Assist in organising team and project meetings
  • Liaise with external consultants working on digital innovation projects
  • Organise user/consumer testing and related activities, and assist in the execution of user testing activities
  •  Assist project leads and developers with product configuration
  •  Assist Justice Connect member firms in on-boarding and ongoing use of Justice Connect’s pro bono portal
  •  Assist with project testing and quality assurance
  • Assist with reporting and evaluation activities
  •  Assist in managing and reporting on project funding
  • Undertake other coordination tasks as instructed as required in relation to digital innovation projects

Selection criteria 

Qualification 

  • Communication, project management, business and marketing, or administration – valued, not essential

Technical expertise 

  • Advanced skills in Microsoft Office software, including Outlook,
    Word and Excel – essential
  • Website or software management/coordination – desirable
  • Data analysis and reporting – desirable
  •  Database and relationship management system use/coordination
    – desirable

Experience 

  • Relationship and stakeholder management experience –essential
  • Project coordination – essential
  • Professional communication – essential
  • Process and system documentation – desirable
  • Involvement in product/software/system projects – desirable

Knowledge, skills & attributes 

  • High levels of interpersonal skills with a demonstrated ability to use those skills to build relationships with diverse stakeholders and clients
  • Excellent oral, written and visual communication skills, ability to communicate clearly and professionally with a diverse range of stakeholders
  • Highly motivated, with a strong work ethic, a positive attitude and demonstrated ability to work both independently and in a team
  • Interest and appetite to learn new systems and processes
  • Comfort in complexity and ambiguity, problem solving skills and can-do attitude
  • A commitment to and passion for Justice Connect’s objectives and values and the role that innovation projects play in improving access to justice

 

How to apply

Applications not allowed for this job listing.

#PBA3

Please quote in application: Digital Innovation Project Coordinator via Pro Bono Australia.


Profession: #Program_Coordination_and_Management
Sector: #Law_Justice_and_Human_Rights
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