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Marketing & Communications Manager

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Organisation : Southern Cross Care NSW & ACT - via NGO Recruitment

Location : Sydney (Epping)

Work Type : Full-time

Sector : Aged Care & Seniors, Health – General

Salary Type : Annual Package

About the Role

  • Help enrich lives in a growing not-for-profit Aged Care environment
  • Over 3,500 customers and 2,100 employees across NSW and ACT
  • Suited to a collaborative leader with broad marketing experience

The Organisation
Southern Cross Care NSW & ACT (SCC) supports and empowers older Australians in 31 residential aged care homes, 29 retirement communities and home-based care services throughout metropolitan Sydney, regional NSW and the ACT. We are proud of our commitment to person-centred care and the diversity of our customers and our workforce.
SCC is passionate about providing high quality care and ensuring a seamless experience for residents and their families as they traverse changing care needs. We also value our aged care workforce and know that their experience as employees is the strongest influence on what our customer’s experience.
SCC has plans for continued growth as we respond to the increased demand for services by a growing number of older Australians. We are innovating, integrating and improving our approaches to service delivery:- meeting regulatory requirements and ensuring future sustainability, while keeping the customer at the centre of everything we do.

Benefits & Culture

  • Make a meaningful contribution in a for-purpose (not for profit) enterprise
  • Competitive remuneration with salary packaging benefits
  • Onsite parking at Epping
  • Professional development opportunities
  • Progressive leadership team
  • High staff engagement levels

The Role

Reporting to the General Manager, People & Culture and Marketing & Communications, you will work collaboratively with the CEO and the executive team to lead the Marketing & Communications function and team in support of the organisation’s strategic plan.  Your role will involve collaboration with others to develop and deliver:

  • Marketing & communications strategy
  • Promotional marketing campaigns
  • Digital marketing effectiveness
  • Brand and external communications
  • Crisis and media management
  • Internal communications that support employee engagement


Skills Required
You are currently a marketing leader with broad experience covering many of the above areas, ideally in an Aged Care or related human services setting. Reporting to the role will be a team of 3 specialists, therefore experience managing others and the ability to be ‘hands-on’ where required, will be important.
You will have a strong track record of delivering successful marketing outcomes through a methodical approach. Your ability to collaborate and partner with business leaders will be absolutely fundamental to your success.

If you have the desire to make a significant contribution to the Aged Care sector, and an alignment with SCC’s vision, mission and values, please submit a cover letter addressing the skills required and your resume, in MS Word format.  Alternatively, to discuss your interest please call Lisa Morell on 02 8243 0570.

About the Organisation

Organisation Name : Southern Cross Care NSW & ACT - via NGO Recruitment

Apply for this Job

Please quote in application: Marketing & Communications Manager via Pro Bono Australia.


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