Organisation : Motor Neurone Disease Association of Victoria
Location : Melbourne (Canterbury)
Work type : Full-time
Sector : Aged Care & Seniors, Community Support Services, Disabilities
Salary type : Annual Package
Salary : $85,000 + super
Application closing date : 15 Apr, 2019
About the organisation
MND Victoria is dedicated to providing the best possible support for people living with motor neurone disease (MND). This includes people who have been diagnosed, families, carers, former carers, friends, workmates, service providers and any other person whose life is, or has been affected by MND.
MND Victoria was formed in 1981 by a group of volunteers with the strong involvement of people with MND, their families, health professionals and other concerned people to address the absence of a coordinated response to MND. It is a state-wide, not-for-profit organisation, predominately self- funded, situated in Canterbury in the eastern suburbs of Melbourne. There are currently 30 staff and over 100 committed volunteers.
POSITION CONTEXT
The focus of all MND Support Services’ activities is to support people living with MND in their own community and residence of choice; to ensure that the generic service systems of health, disability and aged care are able to meet the needs of people living with MND, and that no person with MND has a high level of unmet needs. MND Support Services aims to act as an interface between people living with MND, the service system and service providers.
The three key MND Support Services are:
1. MND Advisor and Support Coordination - Support to people living with MND and their associates is provided through an information, support, assessment, referral and monitoring service delivered by MND Advisors, to individuals and group
2. Information and Resourcing -MND Victoria operates an information and resourcing service that: researches, collects and disseminates information about motor neurone disease and the care and support of those who have motor neurone disease. A range of groups facilitated by staff and/or volunteers are provided to support people living with MND. MND Victoria also provides training and information for the general public and health professionals
3. Equipment - MND Victoria has developed a range of aids and mobility equipment, available for rental, at no cost to members with MND. This service enhances the quality of life for people living with MND.
POSITION PURPOSE
The Coordinator Operations, under the direction of the Manager Support Services, is responsible for the successful outcomes of organisational projects and process improvements related to the organisation’s roles within the National Disability Insurance Scheme (NDIS), Commonwealth Home Support Program (CHSP), Disability Services and Fundraising space. The Coordinator Operations will be responsible for the continued development and maintenance of the organisation’s Client Relationship Management System, in the role of super-user and the document controller for the Quality Management System.
Further to this, the role will provide ongoing support and training to develop the competency, confidence and technical capabilities of staff according to organisational policy and procedure.
Additionally, the Coordinator Operations will prepare and submit internal and external reports as required according to organisational policy and the requirements of external funding bodies.
The Coordinator Operations may be required to represent the Manager Support Services at times as required.
About the role
Coordinator of Operations for MND Victoria…we want you if you are…
- Keen to contribute to the provision of the best possible support and services for people living with Motor Neurone Disease
- Eager to use your excellent administration and database management skills
- Experienced in leading organisational and data base process improvements
- Able to develop and maintain an efficient and effective Quality Management System
- Committed to contributing to the effective and timely provision of both qualitative and quantitative reports for internal and external stakeholders and funding bodies
- Have current experience working in the disability and aged care sectors within the NDIS and My Aged Care frameworks
MND Victoria is dedicated to providing high quality services and support to people living with Motor Neurone Disease. We are seeking a Coordinator of Operations who will be responsible for organisational projects and process improvements related to the organisation’s roles within the NDIS, Commonwealth Home Support Program (CHSP), Disability Services and Fundraising space. This includes undertaking the super-user role for iCase, our Client Relationship Management System, developing and maintaining the quality management system and compiling both internal and external stakeholder reports.
You will be joining a small team of 30 highly committed professionals in a rewarding and caring environment.
How to apply
Applications not allowed for this job listing.
Please quote in application: Coordinator of Operations via Pro Bono Australia.
Sector: #Aged_Care_and_Seniors, #Community_Support_Services, #Disabilities
