Impact 25 Winners


Organisation : knowmore

Location : Perth

Work Type : Full-time

Profession : Community Services, Healthcare & Medical

Sector : Community Support Services, Indigenous, Law, Justice & Human Rights, Mental Health

Salary Type : Annual Package

Application Closing Date : 20 Mar, 2019

About the Role


This role delivers frontline trauma-informed, person-centred and culturally safe services to clients working within the knowmore multidisciplinary model.  The key function of this role is to support clients in a trauma-informed way that minimises impacts of the legal process and helps them to understand the information, advice and options provided to them and in turn provide instructions to their lawyers.

As well as working at a local multidisciplinary office level, the role is also part of knowmore’s national Support Services Team.

Selection Criteria

  • Tertiary qualification in Social Work, Psychology or Counselling including current membership with a relevant professional body.
  • Five years or more relevant work experience, with a demonstrated commitment to excellence in counselling service provision.
  • A well-developed understanding of institutional child sexual abuse, its impacts and current best practice approaches to working effectively with survivors.
  • Experience working in trauma-informed, multidisciplinary services and teams.
  • An understanding of the issues affecting Aboriginal and Torres Strait islander peoples and ideally experience in providing culturally safe services to Aboriginal and Torres Strait Islander clients.
  • Highly developed teamwork and stakeholder engagement skills including building successful referral relationships with other services.
  • Experience in and willingness to work at a variety of off-site locations including external agencies, correctional centres, client home visits and outreach to other services.
  • A high level of commitment to self-care, reflective practice and supervision.
  • A willingness to travel.


This role is based in Perth, with a national focus, regular interstate travel  may be required.


A competitive salary commensurate with the not for profit sector is offered together with the availability of salary packaging to achieve a tax effective total salary package.  In addition to being a flexible workplace, knowmore offers 10% superannuation (0.5%above the SGC), a 37.5 -hour working week and 4 weeks annual leave, including annual leave loading.


To be appointed to the role, an applicant will also need to comply with the requirements of any applicable legislation relating to legal practice (i.e. not be a person disqualified from employment by a legal practice) and will also need to meet the entry requirements for professional visitors to correctional centres across Australia.

About the Organisation

Organisation Name : knowmore

knowmore is a nation-wide, free and independent community legal centre providing legal information, advice, representation and referrals, education and systemic advocacy for victims and survivors of child abuse. Our vision is a community that is accountable to survivors and free of child abuse. Our mission is to facilitate access to justice for victims and survivors of child abuse, and to work with survivors and their supporters to stop child abuse.

Our service was initially established in 2013 to assist people who were engaging with the Royal Commission into Institutional Responses to Child Sexual Abuse (‘the Royal Commission’). knowmore was established by and operates as a program of the National Association of Community Legal Centre’s (NACLC), with funding from the Australian Government, represented by the Attorney-General’s Department. knowmore also receives funding under a grant from the Financial Counselling Foundation.

From 1 July 2018 NACLC has been funded to operate knowmore to deliver legal support services to assist survivors of institutional child sexual abuse to access redress under the National Redress Scheme. knowmore assists survivors by providing information and advice about the options available to them, including claims under the NRS, access to compensation through other schemes or common law rights and claims.

knowmore uses a multidisciplinary model bringing together intake officers, lawyers, social workers and counsellors, Aboriginal and Torres Strait Islander engagement advisors and financial counsellors to provide trauma-informed, client-centred and culturally safe legal assistance to clients. Services are provided through a national phone line and face-to-face services in key locations, supported by a comprehensive program of outreach and community engagement across Australia. knowmore currently has offices in Sydney, Melbourne and Brisbane.

Apply for this Job

For details concerning this role, please contact

Ainsley Jardine-Wilson

Phone : 02 8267 7400

Further Information about knowmore is available at

Your application must include:

  • A cover letter outlining why you are applying for this position

  • A resume with your skills, experience and qualifications

  • A written response outlining your responses to the selection criteria (maximum of four pages)

Applications should be emailed to, no later than March 20th 2019.

Due to the volume of anticipated applications, only successful applicants will be contacted.

Please quote in application: SUPPORT SERVICES WORKER – SOCIAL WORKER / COUNSELLOR via Pro Bono Australia.


You Might Be Interested In

View More Jobs

Featured Suppliers

Source More Suppliers
Disability Housing Conference
pba inverse logo
Subscribe Twitter Facebook

Get purpose-driven roles delivered free to your inbox every Monday morning.

You have Successfully Subscribed!