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Groupwork Facilitator (Youth)

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Organisation : Australian Muslim Women's Centre for Human Rights

Location : Melbourne (Fitzroy North)

Work type : Part-time

Sector : Community Development, Community Support Services, Youth & Young People

Salary type : Hourly

Application closing date : 19 May, 2019

About the role

Position Title:                                    Groupwork Facilitator

Location:                                            434 Queens Parade, Fitzroy North 3068

Salary:                                                SCHCADS Level 4

Tenure:                                              Part Time – 1 year contact

Hours of employment:                     22 hours per week (including regular evening and weekend work)

Conditions of employment:             In accordance with SCHCADS Award 2010

This role is required to promote community development programs, facilitate community capacity building and deliver community education initiatives that support Muslim communities to strengthen women’s capacity and active participation in the broader Australian community.  The role will also contribute to the continuous development of the Community Programs portfolio and AMWCHR’s capacity to develop and deliver direct services to Muslim communities that are of the highest professional standard.

The Groupwork Facilitator is a confident and highly skilled facilitator, has the drive and commitment to grow the impact of the program, and thrives working in a highly independent environment.

The role requires regular travel as program delivery occurs in a range of locations throughout Victoria.


Reports to:                 Community Program Manager

Manages:                   N/A

Key liaison:                Community Program Manager, Groupwork Facilitators, other staff

External Liaison:       community members, service providers, education bodies, representatives from external agencies and funding bodies



Plan, promote, develop and deliver a range of community capacity building programs for Muslim communities.


Deliver and facilitate highly engaging and educational workshops and group-based activities


Market and promote community capacity development programs widely – undertake at least six promotional activities annually.


Establish linkages and collaborative working relationships with relevant external stakeholders to facilitate the success of the program. These may include:

o   Community leaders in the sector

o   Community leaders outside the sector

o    Service providers


Maintain and build professional networks and foster good working relationships with external stakeholders. 


Ensure the successful completion of work plan requirements of allocated projects as set out by the Programs Manager


Review and evaluate emerging research with a view to continuously improve the delivery of programs.


Document ongoing learnings that emerge through the programs and continuously review the relevance and responsiveness of the content, plans and strategies of the programs to improve their effectiveness and efficiency, and implement them in consultation with the Programs Manager.


Maintain records and carry out other administrative duties and procedures that contribute to the efficient and effective conduct of the programs and organisations’ operations as

required within funding arrangements and organisational policies.


Prepare proposals and reports for relevant programs as required, in consultation with the management and the program team


Contribute to the development of policies and procedures of AMWCHR as they apply to the administration and delivery of community education programs.


Represent the AMWCHR on external committees, networks and forums as required – representation on at least three external groups and delivery of at least one presentation on these platforms annually.


Attend and participate in AMWCHR staff meetings, contribute to strategic and operational planning, development and management of policies and procedures and professional sharing.


Participate in group and individual supervision meetings adopting a readiness for reflective thinking and openness for constructive feedback


Participate in performance appraisal processes during the designated periods


Model AMWCHR’s values and associated behaviours within the Centre and across external liaisons.


Maintain positive collegiate relationships with management and colleagues, reporting relevant issues and contributing to a professional and harmonious workplace.



Applicants must respond to the following (12) KSA:

  1. An understanding of Islamic religious diversity, cultures, migration and settlement issues, particularly amongst youths and young adult populations.
  2. Qualifications in social work, community development or psychology
  3. Experience in assessing community groups’ needs and developing training sessions accordingly
  4. Proven experience and understanding of a participatory, supportive and empowerment-based style of facilitating small and large groups across a diverse range of clients
  5. Ability to moderate group dynamics and negotiate potentially volatile and sensitive environments
  6. Experience in facilitating group sessions through different language interpreters
  7. Demonstrated experience in managing youth, youth groups and young adults
  8. Ability to manage projects, monitor own work load, pay attention to details and ensure all work tasks are completed in accordance with assigned portfolio and funding arrangements
  9. Excellent interpersonal skills and ability to work as part of a highly culturally diverse team.
  10. Well-developed written and verbal communication skills in English
  11. Well-developed time management, record keeping and organisational skills
  12. Computer literacy skills
  13. Current driver’s licence

Highly desirable additional criteria: (not required to respond to in application)

  • Ability to communicate effectively with a diverse range of people, to develop and maintain professional relationships and share concepts, information and ideas successfully.
  • Ability to report succinctly and accurately
  • Ability to work successfully in a changing environment, accept new challenges and continually strive for improvement
  • Qualifications in community development and group facilitation.
  • Experience in working with funding bodies
  • Ability to engage and engender trust in communities dealing with a range of complex issues.
  • Ability to sensitively address complex issues that emerge when working with refugee communities.
  • Specialist knowledge in gender issues, development work and refugee issues.
  • Excellent pubic speaking, negotiation and facilitation skills.
  • Ability to respond to community needs in innovative ways with limited resources
  • Detailed and analytical understanding of government policy
  • Ability to speak a language other than English relevant to Muslim communities


About the organisation

Organisation Name : Australian Muslim Women's Centre for Human Rights

The Australian Muslim Women’s Centre for Human Rights (AMWCHR) is an organisation of Muslim women working to advance the rights and status of Muslim women in Australia.  We are a non-religious organisation reflecting the sectarian, cultural and linguistic diversity within the Muslim community.

We work for the rights of women by:

  • Empowering women’s self-determination
  • Bringing a human rights approach to bear on issues of inequality and disadvantage
  • Working with individuals, the community, and government to advocate for equality within the Australian context.

We aim to inspire positive action by others and aspire to continuously enhance the quality, impact and effectiveness of our work.

The AMWCHR community portfolio works with individuals, groups and service providers in the following areas:

  • Case work, referrals, secondary consultation and outreach
  • Advocacy
  • Community-based programs and service delivery
  • Capacity building
  • Leadership development
  • Policy development
  • Partnership projects

The AMWCHR corporate portfolio undertakes:

  • Research
  • Training development and delivery
  • Publications
  • Consultancy services

How to apply for this role

Applications not allowed for this job listing.

Please quote in application: Groupwork Facilitator (Youth) via Pro Bono Australia.

City of Melbourne Grants

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