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Victims Support Worker (Case Management)

Organisation : cohealth via BigSplash

Location : Melbourne (Footscray)

Work Type : Part-time

Profession : Administration & Office Support

Sector : Community Support Services, Mental Health

Salary Type : Annual Package

Application Closing Date : 27 May, 2019

About the Role

  • Part-time 0.8EFT
  • Fixed term 08 July to 11 October 2019
  • Based at our Footscray site and a police colocation in the West

Do you have the drive, passion and professionalism to progress you career to the next level?

Do you want to work for a program that has the resources to make a real difference?

If you answered yes, we might have the opening you’ve been waiting for.

Mental Health Support workers encouraged to apply!

Our Victims Assistance Program (VAP) provides services to victims of crime against the person and related victims of homicide, to assist them effectively manage and recover from the effects of the crime. This program is primarily based in Footscray but will also be co-located with police in three areas and an intake hub in Maribyrnong.

The primary responsibilities of the Victims Support Worker (Case Manager) is to:

  • Provide trauma informed case management to victims of violent crime, particularly those of a serious and/or complex nature (note that VAP is not a crisis intervention service);
  • Provide case management (including outreach) to ‘related victims’ of homicide;
  • Provide psycho-education to victims, police and the community;
  • Support victims of crime to effectively navigate the criminal justice system;
  • Work collaboratively with the police and other service delivery agencies;
  • Provide ethical, professional and responsible goal directed, trauma informed and client-centred case management to victims of crime – particularly those of a serious and/or complex nature as well as case management to ‘related victims’ of homicide; and
  • Where the Program requires, provide initial intake phone calls.

About You

To be considered for this exciting opportunity you will possess:

  • Tertiary qualifications in Social Work or equivalent training and work experience;
  • Ability to work sensitively with people from diverse cultures, ages, sexuality, ability and gender;
  • Comprehensive understanding of the social and gendered context of family violence;
  • A high level of experience in case management of diverse populations and experience/understanding of trauma informed practice;
  • Demonstrated understanding of the issues and needs of people who have been affected by violent crime, grief and traumatic bereavement;
  • Experience working with the police or the criminal justice system would be an advantage; and
  • Current Australian Drivers Licence.

Applications close on 27th May 2019

About the Organisation

Organisation Name : cohealth via BigSplash

Who is cohealth?


For more information about cohealth and the services provided, please visit our website: www.cohealth.org.au

Apply for this Job

People accepting employment with cohealth are unable to access our services, some exemptions may apply.


Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.


The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions (including provision of a valid Working with Children Check clearance number and criminal record history check)


Please quote in application: Victims Support Worker (Case Management) via Pro Bono Australia.


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