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Family Violence Support Worker – Male Service

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Organisation : Relationships Australia NSW via BigSplash

Location : Sydney (Sydney City Centre)

Work type : Full-time

Sector : Community Support Services, Families

Salary type : Annual Package

Salary : $72,335 (working full time - 5 days per week). The hourly rate is $37.09

About the role

We are looking for a talented individual to join us as Family Violence Support Worker based at Sydney court house.


These workers provide high quality trauma informed casework and support to male clients only. The program is targeted to support those men currently engaged with the Family Court system and who are either affected by family violence or who have allegations of family violence against them.

The service is funded by Legal Aid NSW who aims to deliver a range of support services and interventions for men who have experienced DFV.


Some of the role responsibilities are as follows:

  • Provide high quality support and trauma-informed case work to men affected by family violence;
  • Provide information, advocacy and court support before, during and after court, as needed;
  • Conduct risk assessment and safety planning for men who have experienced family violence;
  • Provide referrals in relation to client’s social needs, and case coordination in relation to those services;
  • Work collaboratively with the duty lawyers, the WDVCAS in each registry, the FASS Project Officer, WDVCAP, Domestic Violence Unit, Early Intervention Unit and Family Dispute Resolution Unit.


This role is based in Sydney court primarily and at our Center in Sydney City at Barrack Street. This is a fixed term contract position until 30 June 2020, working full time, 5 days per week.

The annual base salary for this position is as given below:

$72,335  (working full time – 5 days per week)

The hourly rate is $37.09


In addition to the base salary, there is the employers contribution (9.5%) to superannuation, leave loading (17.5%) and we offer salary packaging.

For a copy of the position description, go to CLICK HERE

Potential candidates wanting more information on the service and role can contact David Roberts on email:


Where is the position located?

Sydney court

RANSW Sydney City Centre located in Barrack Street


Who we are looking for?


The essential and desirable criteria / experience for this role are below and your application must demonstrate competencies in them:


  • Tertiary qualifications in Social welfare, Social Science, Psychology, Humanities or equivalent knowledge and experience working in these areas;
  • Sound understanding of the dynamics of family violence and its disproportionate impact on women and children, along with understanding the complexities of working with men who use violence and the ability to avoid reinforcing attitudes which promote family violence especially where men use violence and present themselves as the primary victim.
  • Excellent client management skills including an ability to work with clients in a trauma informed way.
  • Experience with and understanding of the legal process as it relates to Commonwealth family law, State family violence and State child protection jurisdictions as well as related social welfare issues.
  • Ability to develop and maintain strong working relationships with key partners, particularly Legal Aid NSW duty lawyers, Women’s Domestic Violence Court Advocacy Services (WDVCASs), Family Law Courts registry, security, judicial officers and other service providers in each registry.



  • Knowledge and understanding of community services especially those relating to family relationships and family domestic violence.
  • Experience with clients from Culturally and Linguistically diverse (CALD) backgrounds
  • Experience with Aboriginal clients.
  • Current NSW drivers licence.

There are also four ‘must-haves’ that we look for in every employee at RANSW:

  1. A passion for our mission, our values and for the work we do together
  2. The dedication, flexibility and creativity to always put the client first
  3. The resilience and agility to adapt to change
  4. A can-do, results-driven attitude – being motivated to hit targets in an environment where we measure our impact to ensure we deliver and grow

Australia’s First Peoples

RANSW is committed to creating opportunities for Aboriginal and Torres Strait Islander Peoples. This is a core part of our Reconciliation Action Plan. Australia’s First Peoples are encouraged to apply for this role. RANSW’s RAP can be found at


Diversity and Inclusion statement

RANSW is committed to Equal Employment Opportunity and recognises the importance of attracting the right people for the right job. We are actively seeking to increase the diversity of our team and encourage applications from people from culturally and linguistically diverse backgrounds, the LGBTQI+ community, people living with disability/ies, and Aboriginal and Torres Strait Islander Peoples. In the interests of gender diversity, we encourage men to apply.


Why work with us?

  1. Help people who need you most, when they need you most: End every day knowing you’ve made a real difference
  2. Be part of something bigger: Last year alone, our people delivered over 56,000 client sessions across New South Wales.
  3. Support and be supported: Work alongside people who truly care about what you achieve together and how you grow as a team.
  4. Never be bored: new day, new challenge: Enjoy diverse, interesting work that will challenge and reward you professionally and personally

What benefits are on offer?

Employees of Relationships Australia (NSW) enjoy salary packaging and a number of non-salary benefits that have been designed to assist in their personal and career growth and their wellbeing. We are pleased to offer the following benefits to our people:

  • Salary Packaging available to staff based on our Public Benevolent Institution (PBI) status, providing additional reduction in tax payable.
  • Salary sacrificing to superannuation, some educational courses and other approved items if desired.
  • up to 5 additional leave days per year (pro rata), to be used between Christmas and New Year, and on your Birthday.
  • Discounted fees for courses undertaken through Relationships Australia (NSW) Professional Training.
  • Additional Study Leave for approved educational courses.
  • Comprehensive supervision and support for practitioners.
  • Comprehensive Wellness Strategy including a focus on reducing our organisational footprint on the environment, Fitness Passport, annual flu vaccinations and our Employee Assistance Program.


About the organisation

Organisation Name : Relationships Australia NSW via BigSplash

Relationships Australia NSW provides relationship support services for individuals, couples, families and communities. We are a not-for-profit organisation with no religious affiliations. Our goal is to promote relationships that are safe, healthy and resilient.

How to apply for this role

Position Description : Family-Violence-Support-Worker-PD

Applications not allowed for this job listing.

Please quote in application: Family Violence Support Worker – Male Service via Pro Bono Australia.


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