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Intensive Case Manager, Journey to Social Inclusion

Organisation : Scared Heart Mission

Location : Melbourne (St Kilda)

Work type : Various

Profession : Advocacy, Client Services, Social & Support Work

Sector : Community Support Services, Drug, Alcohol & Addiction, Homelessness & Affordable Housing

Salary type : Hourly

Application closing date : 16 Sep, 2019

About the role

Your new role

The Intensive Case Manager is designed to foster the independence of our participants and support them to achieve the life they want to live. We are looking for dynamic and motivated team players who have:

  • Relevant degree or above qualifications
  • Experience working with participants with complex needs
  • A strength-based approach
  • Resilience, flexibility and adaptability
  • Creative outcome-focused attitude

Your day-to-day

While every day is different, a typical day might see you on outreach, visiting one of your many participants and linking them to appropriate services. You may then return to the office for a check-in or group reflective practice with your colleagues.

For the rest of the day, you will likely be:

  • Utilising our Case Management Framework to progress participant goals and ensure strong service delivery outcomes
  • Working with participants to develop support plans that are holistic and contain clear, specific strategies for sustainable change
  • Providing assertive and planned outreach to participants in their preferred environment
  • Developing safety assessments with risk management strategies
  • Service coordination with other agencies or partners

We’re looking for someone

  • With relevant degree or above qualifications
  • Experience working with people with complex needs
  • A strengths-based approach
  • Resilience, flexibility and adaptability
  • Creative outcome-focussed attitude

You can look forward to

  • Your choice of full-time (38 hours per week) or part time (19 hours per week) role
  • Job security of maximum term contract until 30 June 2021
  • Annual Salary Range of $69,305 – $74,776 pro-rata plus 17.5% annual leave loading
  • Salary packaging your expenses up to $15,990 pre-tax
  • Structurally supportive work environment: regular line manager direct supervision, 1-on-1 clinical supervision, in-house training dept, group reflective practice, team days, access to an employee assistance program
  • Opportunity to purchase additional leave
  • Parental leave; 10 weeks primary carer, 3 weeks secondary carer
  • Scholarship opportunities

About the organisation

Organisation Name : Scared Heart Mission

Your future Workplace

Every day of the year, Sacred Heart Mission assist hundreds of people who are experiencing homelessness or living in poverty to find shelter, food, care and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.

Sacred Heart Mission's Journey to Social Inclusion (J2SI) program is a ground breaking initiative and you’ll have a direct hand in its success. Join a close-knit team of experienced staff with diverse professional backgrounds. Over a three-year journey, we will be delivering cutting-edge interventions with proven outcomes in stable housing, social inclusion and economic participation.

How to apply for this role

Come and Work with us

This is a unique opportunity for you to take the next step in your career and be part of a larger project to end homelessness in Australia.  End your workday knowing you’ve contributed to something bigger.

If you would like to know more, give Karen Lococo, J2SI Manager a call on 0447 488 110.

To join our team, simply 'Apply Now'

Sacred Heart Mission value and respect diversity and welcome applications from people from all walks of life. All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description.


Please quote in application: Intensive Case Manager, Journey to Social Inclusion via Pro Bono Australia.


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