Guide to Giving

Membership Services Assistants

Organisation : Coeliac Australia

Location : Sydney (Waitara)

Work type : Part-time

Profession : Administration & Office Support, Customer Service

Sector : Health – General

Salary type : Annual Package

Application closing date : 26 Aug, 2019

About the role

As part of the amalgamation of Coeliac Australia, two new part time roles have become available in our office in Waitara for Membership Services Assistants. The major duties of these roles include: • Answering telephone calls and email enquiries and referring as required • New member administration, services and follow-up • Data entry of all member services including new members and renewals • Data entry of research appeals and all fundraising activities • Opening and distributing mail and preparing outgoing mail • Welcoming and assisting with visitor enquiries • Ensuring office presentation is professional and all brochures and displays are up to date • Filing and Archiving as required • Other projects as requested by the Membership Services Team Leader

The Membership Services Assistant will possess a friendly, confident personality, understand the importance of customer service and have strong computer skills. Demonstrated knowledge and experience of coeliac disease is preferred. Interested? These roles are based in our office at Waitara (opposite the railway station) and a great opportunity for someone to take the next step in their career.

About the organisation

Organisation Name : Coeliac Australia

Coeliac Australia is the national registered charity supporting Australians with coeliac disease and associated conditions requiring a gluten free diet. We provide membership and a range of support and information services to enhance the lives of people with coeliac disease, raise vital funds for research and create awareness of coeliac disease and the gluten free diet within the medical profession, food services industry and the broader community.

How to apply for this role

Position Description : Position Description

Please submit your cover letter and resume via the link by 9am Monday 26 August 2019.

Please quote in application: Membership Services Assistants via Pro Bono Australia.


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