Organisation : Merri Outreach Support Service
Location : Melbourne (Brunswick)
Work type : Full-time
Sector : Aged Care & Seniors, Community Support Services, Homelessness & Affordable Housing
Salary type : Hourly
Application closing date : 9 Sep, 2019
About the organisation
Merri Outreach Support Service (MOSS) was established in 1989 with the aim of providing better access to support, housing and social options for people who experience homelessness or at risk of becoming homeless. The Agency also seeks to address the underlying social and structural causes of homelessness. This is the context from within which all decisions, policies and office procedures are developed.
MOSS provides a range of services to homeless and marginalised, men, women, and children in the North and West Metropolitan Region. The Agency is committed to providing the delivery of holistic team case management to a high needs cross target group.
Merri Outreach Support Service has a strong commitment to research and community development and all staff are expected to participate in these activities. Consumer participation is highly valued in the planning and management of the Agency. MOSS currently offers a number of services to homeless people and people experiencing housing vulnerability through a range of programs:
- Shrivings Social Support Group (SSG)
- Banyule Social Support Group (SSG)
- Northcote Social Support Group (SSG)
- North and West Regional Regional Children’s Resource Program
- Bright Futures – Homeless Children’s Specialist Support Service
- Connections Program
- Hume Transitional Support Programs
- Transitional Outreach Support Team (TOST)
- Banyule Housing Support
- Intensive Case Management program (ICMI)
- Crisis Program (Crisis Response & Youth and Family)
- Catchment Youth Refuge
- Housing Support for the Aged (HSAP)
- Brunswick High Rise Volunteer Program
- Brunswick Volunteers Program
- Brunswick Older Persons’ High Rise Support Program
- Northcote Older Persons’ High Rise Support Program
About the role
Program Leader – Social Support Groups
Position Summary
The Program Leader – Social Support Groups position is an exciting leadership role overseeing and supporting MOSS’s three Social Support Groups offered to predominantly older people living on public housing estates. This is a full-time position available until 30 June 2020. The Brunswick Social Support Group runs Monday to Friday, whilst the Heidelberg and Northcote Social Support Groups each run 2 days per week.
Our Social Support Groups deliver eclectic and engaging programs which encourage connection to community and celebrate community events. Each day program also provides nutritious lunchtime catering with a chef part of the team at Brunswick. Links to MOSS’s Older Persons High Rise Support Program and the Volunteer Program as well as external agencies help to enrich the program offerings. Occasional outings and larger yearly celebrations draw a keen attendance.
The Program Leader is responsible for ensuring the smooth delivery of the Groups and managing appropriate staffing levels to meet required ratios. This may include participating in the recruitment of staff from time to time. Performance reporting in a complex funding environment of the Commonwealth Home Support Program (CHSP), Home and Community Care (HACC) and the National Disability Insurance Scheme (NDIS) fall to the Program Leader. Funding agreements require fee for attendance to supplement block funding and the role involves ensuring these arrangements are in place.
A well resourced workforce is key to optimally functioning Social Support Groups. The requirement to meet staffing ratios may on occasions exclude staff from participating in broader agency activities, therefore a vital the role of the Program Leader is to inform and connect SSG workers to the wider agency, sector reforms, programmatic requirements and training opportunities. The role involves close work with the Operations Manager at Northcote.
How to apply
Applications not allowed for this job listing.
Please quote in application: Program Leader – Social Support Groups via Pro Bono Australia.
Sector: #Aged_Care_and_Seniors, #Community_Support_Services, #Homelessness_and_Affordable_Housing
