Account Manager – Face to Face Specialist

• Full time based in Sydney or Melbourne
• Work for the world’s largest humanitarian movement

We need your expertise in account management to optimise and evolve our face to face fundraising channel through the use of data driven insights to improve performance, deliver exceptional experiences for our audiences and ensure Red Cross can meet the changing needs of Australian consumers.

You’ll be recognised for your expertise in face to face fundraising and know the importance of offline channels in driving high engagement and revenue. As the expert you will work across revenue generating campaigns, products and programs to help us acquire new audiences, reactivate lapsed supporters and further engage our active supporter base.

What you will bring

• A great understanding of face to face fundraising channel techniques to drive revenue and engagement
• Proven ability in creating strong relationships with suppliers, agencies & internally across the team to drive income growth
• Solid communication, collaboration and presentation skills as well as demonstrated analytical, problem solving and decision making abilities
• A proven knowledge of the metrics together with experience completing data briefs
• Demonstrable experience in personalising communications for difference audience groups and a meticulous attention to detail
• Experience building and delivering integrated face to face channel strategies in fundraising or marketing with a results-driven focus

Benefits

Know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. You will also have access to generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.