About the organisation
About Royal Far West
At Royal Far West, we believe that every child has the right to access the services they need to thrive, no matter where they live. From our base opposite Manly beach in Sydney, we provide multidisciplinary health and disability services for children from rural and remote Australia with developmental, behavioural, learning and mental health difficulties. Through our range of programs and innovative service delivery models we are changing the landscape of service provision for Australian rural and remote families.
We are passionate about working with country children, their families, schools and local health providers to provide high quality support and improve outcomes. In joining our dynamic and growing team, you will help us to grow and innovate to ensure more country kids can access the care they need.
About the role
About the role
Working with our business development team, the role of Account Manager will be a multifaceted one, reporting to the Head of Philanthropy & Community Partnerships and supporting both the Head of Philanthropy & Community Partnerships as well as the Trusts & Foundations Executive. The role will also liaise with other teams across the business directorate to leverage activities with external parties – primarily accommodation and venues and community fundraising.
With strong communication and research skills, you will be able to prioritise tasks and work calmly under pressure to meet multiple deadlines. You will be a people person who is able to influence and negotiate in order to achieve the best outcome, you’ll have strong presentation skills and be confident in putting together good quality written reports.
We expect that you will be able to demonstrate a proven track record in a similar role within a business environment. Experience of managing relationships with sponsors/partners and delivering excellent stewardship is essential.
The ideal candidate for this role will be someone who is confident, ambitious and organised, with the ability to think creatively and strategically. You’ll be passionate and able to work with minimal supervision. Due to the nature of the position, there will also be some out-of-hours work.
Key Focus Areas
- Handling incoming inquiries and triaging efficiently
- End-to-end account management & stewardship (including but not limited to; pre-screening, event coordination, social media posts, reporting etc.) to ensure client satisfaction and facilitate account revenue growth
- Develop reports & marketing collateral and presentations for the team
- Researching and sourcing new potential donors, sponsors & partners
- Managing the execution of events – end-to-end
- Salesforce management
Desired Skills & Experience
Experience
- Minimum 2-3 year’s experience in a professional role
- Experience in account management, fundraising and/or events management
Essential skills
- Experience using Salesforce
- Client focused
- Positive approach to problem solving and ability to multitask in a fast paced environment
- High level of communication and relationship skills
- Ability to work in a team and autonomously
- Strong organisational and time management skills
- Detail orientated with strong administrative skills
- Experience in developing and executing stewardship plans
- Event management experience
- Competent user of MS Office
- Strong writing and research skills
Desirable criteria
- Empathy for children’s health issues
- Experience working in the Charity sector
- Experience in developing marketing collateral
- Business or Marketing qualifications
The successful applicant will be required to provide a current Working with Children Check.
Culture
Royal Far West Core Values:
Respect- We value diversity and are sensitive in relationships and to differences.
Integrity– We are open, honest and accountable. We do what we say we will do.
Care- We foster an environment that is supportive and without judgement.
Energy-We apply ourselves energetically, are resilient and encourage innovation
Royal Far West is committed to creating a diverse environment and is proud to be an equal opportunity employer
Where we are
Located in beautiful Manly, we can be accessed by bus, ferry or car.
Benefits
An attractive remuneration of $85,000 base salary + 9.5% superannuation and salary packaging will be offered to the successful candidate.
Royal Far West is a rewarding, meaningful and inspiring workplace which offers a diverse work experience, a knowledgeable health care team and existing projects and initiatives. We strive for a positive and committed workplace culture.
Salary Packaging
Salary packing allows part of your wages to be paid as a reimbursement of your personal expenses and no income tax is payable on this money. In effect, part of your wage is paid tax free each pay day. For more information go to: https://www.salary.com.au
Work life balance
At Royal Far West we acknowledge the diverse commitments of our employees outside of work and can offer flexible working arrangements to accommodate the needs of these individuals.
How to apply
Applications not allowed for this job listing.
Please quote in application: Account Manager via Pro Bono Australia.
Sector: #Children
