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MEDIA, JOBS & RESOURCES for the COMMON GOOD

Face to Face Specialist

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Organisation : Australian Red Cross

Location : Sydney

Work type : Contract/Temporary

Sector : Community Support Services

Salary type : Annual Package

Application closing date : 16 Aug, 2020

About the organisation

Organisation Name : Australian Red Cross

Australian Red Cross is part of the worlds largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

  • Full-time contract to 5 April 2021 based in Sydney or Melbourne
  • Opportunity to work on large scale acquisition programs
  • Grow your experience and knowledge within F2F and Regular Giving

The role

The Face to Face Specialist is responsible for managing the daily operations of our nationwide face-to-face fundraising program to assist the Offline Channel Manger in driving performance and growing donor volumes.

You will be responsible for:

  • Managing relationships with multiple agencies to make sure acquisition targets and KPIs are met
  • Assisting the Offline Channel Manager in the delivery of accurate reports to analyse program performance and enable all decisions to be data-driven
  • Monitoring of monthly budgets vs expenditure to ensure accurate forecasting and that the program stays within budget
  • Development and delivery of training for agency fundraisers
  • All admin related tasks, including data transfers, monitoring complaints process, checking fundraiser locations, etc
  • You will also have the chance to contribute to the organisation’s wider Regular Giving strategy and assist in generating products and programs to help acquire new audiences and further engage our supporter base

What you will bring

  • Experience building and delivering integrated face to face channel strategies in fundraising with a results-driven focus
  • A great understanding of face to face fundraising channel techniques to drive revenue and engagement
  • Proven ability in creating strong relationships with suppliers, agencies & internally across the team to drive income growth
  • Proven knowledge of the metrics together with experience completing data briefs
  • Good working knowledge of CRM databases and Excel
  • Solid attention to detail, strong communication and presentation skills as well as analytical and problem-solving abilities

Benefits

This is a great opportunity to grow your experience within fundraising and work on one of the country’s biggest Regular Giving programs. You will also know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. Additionally, you will have access to generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

How to apply

Position Description : ES-FUND-06 - Channel Specialist

Applications not allowed for this job listing.

#PBA3

Please quote in application: Face to Face Specialist via Pro Bono Australia.


Profession: #Client_Services, #Fundraising, #Program_Coordination_and_Management
Sector: #Community_Support_Services
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