Organisation : Justice Connect
Location : Melbourne
Work type : Full-time
Sector : Law, Justice & Human Rights
Salary type : Annual Package
Application closing date : 27 Aug, 2020
About the organisation
An exciting opportunity has arisen to join one of Australia’s most successful public interest and social justice organisations. Justice Connect is a not-for-profit organisation with a vision of a fair and strong community in which people have a fair chance at a better life, the community sector is strong and vibrant and the legal/justice and non-legal social systems are fairer and better.
At Justice Connect, we believe everyone deserves a fair chance at a better life. Too often, our legal system is complicated, expensive and inaccessible. And when the system doesn’t work for everyone, it works for no one. It holds our community back. That’s why we use the law to help people and community groups left behind by an unfair and complicated legal system. Whether it’s a single mother facing homelessness, a local community group struggling with overwhelming regulation or an older person dealing with family violence, real-life problems so often have legal solutions. That’s why we connect people with legal help. We use the power of the law to open up the legal system for those locked out of it, and to change the system where it is broken.
The key to our impact is the passionate commitment of our people. We hold ourselves to the highest standards, driven by a desire to deliver real improvements in the lives of the people and communities we help.
Justice Connect is also a leader in technology solutions in the justice sector, and is investing in the development of a new cross-organisational Customer Relationship Management (CRM) system, Microsoft Dynamics 365, to increase our impact.
About the role
About Homeless Law
Homeless Law is our specialist legal service for people experiencing or at risk of homelessness. We work closely with pro bono lawyers to provide hundreds of people with legal representation, advice and information. Our services are outreach-focussed and client-centred, and we don’t just address legal issues. Homeless Law’s social workers and our relationships with the homelessness sector build our capacity to holistically understand and respond to clients with a range of non-legal needs.
Role purpose:
Under the direction of the Homeless Law Manager and Principal Lawyer and collaborating with all Homeless Law staff, the Legal Administrator (Data Lead) will ensure the effective and efficient coordination of Homeless Law service delivery. In particular, the Legal Administrator (Data Lead) will focus on our implementation of Justice Connect’s new CRM, Microsoft Dynamics 365, including processes related to data-capture, reporting, resource development and training, as well as ongoing CRM-support to Homeless Law pro bono lawyers and staff.
Key responsibilities:
- Providing ongoing CRM support to Homeless Law pro bono lawyers and staff, particularly ensuring the maintenance of accurate records and files.
- Development and provision of CRM training and related materials to all Homeless Law users, including pro bono lawyers and staff.
- Supporting the operationalisation of new processes developed for the CRM.
- Maintenance of internal CRM documents.
- Contributing to Homeless Law’s continued operations and service delivery, including through data collection, collation, analysis and reporting.
- Assisting with the creation and maintenance of Homeless Law reporting templates.
- Contributing to the wider-service delivery and administration of Homeless Law, along with program and organisation-wide projects, as required.
- Escalating risk and legal practice management issues to Homeless Law’s Senior Lawyer (Clinics Lead), Principal Lawyer or Manager.
- Contributing to Justice Connect’s Reconciliation Action Plan Activities.
- Performing other duties as directed and necessary to the proper performance of the role.
This job description outlines the current duties and responsibilities of the position. These will be reviewed on a regular basis with the position holder and are subject to change according to the needs and priorities of Justice Connect.
Selection Criteria
- Please view the attached PDF for information regarding the selection criteria
Employee benefits
Justice Connect offers employment benefits including salary packaging (making part of your salary tax-free), flexible working arrangements, above award annual leave provisions and opportunities for professional development. Justice Connect is an organisation that strives to show leadership, operate sustainably and demonstrate our effectiveness. You will be rewarded with a workplace culture that is professional, committed, collaborative and creative and where you can make a real difference through your work.
How to apply
Applications not allowed for this job listing.
Please quote in application: Legal Administrator (Data Lead), Homeless Law via Pro Bono Australia.
Sector: #Law_Justice_and_Human_Rights
