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RTO Service Delivery Coordinator

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Organisation : Carers Queensland via Big Splash

Location : Brisbane (Lutwyche)

Work type : Full-time

Sector : Aged Care & Seniors, Disabilities

Salary type : Annual Package

Application closing date : 20 Jan, 2021

About the organisation

Organisation Name : Carers Queensland via Big Splash

Carers Queensland is committed to providing specialised carer, aged, and disability support services. We have just launched a new pilot program,

Your Caring Way. This is a pilot program to be run over two and a half years across three states (Queensland, South Australia, Tasmania), funded by the Department of Social Services.

Your Caring Way is an end-to-end vocational coaching program, designed to support carers by providing accredited and non-accredited training, and preparing them for opportunities such as paid employment, work experience, or volunteering.

Working with suitable "carer-friendly" employers, we seek to enable social, vocational and economic outcomes that benefit employers, industry, community, and Government.

Your Caring Way is designed to support client-centred outcomes, so has "choice and control" as its central consideration.

Successful candidates will be required to clear probity checks including Working with Persons with Disability Check and Working with Children Check paid for by Carers Queensland.

About the role

Would you like to:

  • Be part of a new RTO team that supports the success of our new pilot program that is community focused, providing training to unpaid carers and making a direct difference to individual lives?
  • Be supported in your role by a team that is open to creativity and values your expertise in the VET sector?
  • Work for a non-for-profit organisation with a mission to make life better by connecting and enriching the lives of people in our community?
  • Work for an organisation that values, promotes, and provides both professional and personal development opportunities?
  • This is a great opportunity for a high energy, self-starter who enjoys the challenge of a start-up RTO and is prepared to go the extra-mile to make a difference and be a part of creating real opportunities for the people in our community.

What’s in it for you?

  • Full-time role, 5 days per week with a flexible working from home option available.
  • Opportunity to bring your creative, inspiring and VET sector experience to your role.
  • Flexible and supportive workplace and team environment where your contribution is valued. We embrace our team culture and are passionate about our organisation’s values: (Integrity, Respect, Diversity, Empowerment, Adaptability).
  • Attractive Remuneration Package – CSW5.1 – $83,058.62 base per annum
  • Plus Superannuation
  • Full not-for-profit tax benefits and Salary Sacrifice available.
  • Monthly Accrued Days Off

About your role

  • Be part of a great new RTO team, which contributes to the success of our pilot program Your Caring Way.
  • Coordinate RTO day-to-day activities including coordination and management of RTO trainers and RTO Compliance Officer
  • Work closely with the Vocational Services Operations Manager and Business Development team on exploring new opportunities for the growth of the RTO
  • Manage our Student Management System (aXcelerate) including oversight of all required funding/management reports for internal and external stakeholders.
  • Proactively monitor and evaluate the overall student customer experience for the RTO
  • Providing support and guidance to the RTO training team and ensuring an active approach in minimising compliance risk.

About you – do you have?

  • 3+ years demonstrated experience in a similar role with multi-site staff management experience desirable.
  • Strong attention to detail, demonstrated ability to lead and manage a team, proactive and growth mindset, can work autonomously and make decisions.
  • Demonstrated knowledge and understanding of the VET Quality Framework and state funding contracts (Queensland, South Australia, Tasmania preferred).
  • Experience in using an RTO student management system (aXcelerate or similar).

How to apply

Applications not allowed for this job listing.

#PBA3

Please quote in application: RTO Service Delivery Coordinator via Pro Bono Australia.


Profession: #Client_Services, #Community_Services, #Program_Coordination_and_Management, #Project_Management
Sector: #Aged_Care_and_Seniors, #Disabilities
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