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LAC Planner

Organisation : Settlement Services International

Location : NSW Regional, Sydney (iverpool, Campbelltown, Bankstown and Bowral)

Work type : Full-time

Profession : Client Services, Community Services, Other, Social & Support Work

Sector : Community Development, Community Support Services, Disabilities, Humanitarian

Salary type : Annual Package

About the role

  • Multiple positions – Liverpool, Campbelltown, Bankstown and Bowral
  • Full Time Max Term Contract to June 2023
  • Salary packaging options to increase your take home pay & flexible working hours

Local Area Coordination Planners (LACs) are committed to improving the lives of people with disability and will work directly with participants to facilitate choice and control over the services they receive.

The LAC Planner will work with the participant (and where appropriate their family and other informal supports) to determine what reasonable and necessary funded supports and services will assist the participant to achieve their goals. They will gather the relevant information, build and develo p Participant plans for NDIA approval. The LAC Planner will also work with participants to make changes to their plan through the plan review process which covers scheduled and unscheduled reviews.

The LAC Planner, with assistance from LAC ILC consultants, will support individuals, their families and carers to access mainstream and specialist services in order to meet Participant goals


  • Work with Participants to gather information required for their Plans.
  • Work closely with participants to identify current and future supports required in order to meet personal goals and achieve desired outcomes.
  • Provide service and community information to Participants to assist them in identify resources or services they require to achieve their goals
  • Providing relevant in-language information and advice on local services and the NDIS.
  • Linking people with Participant readiness activities including SSI LAC capacity building workshops.


The successful candidate will ideally have lived experience and:

  • Relevant qualifications in the disability sector and/or lived experience or awareness of the impact of existing or acquired disability upon individuals, families, carers and the community
  • Demonstrated experience working in the human services sector e.g. disability, child services, allied health, social work, community development
  • Extensive experience in supporting individuals to establish person-centred support plans in a human services environment
  • Awareness and recognition of cultural diversity, including Aboriginal and Torres Strait Islander and CALD communities

What we offer at SSI

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Currently working from home with a blended approach to returning to the office next year, where we will continue to promote work/life balance;
  • ADO (accrued days off) to return next year;
  • Access to in-house training and learning opportunities for professional development and growth;
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About the organisation

Organisation Name : Settlement Services International

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with people with a refugee and asylum-seeking background, culturally and linguistically diverse (CALD) communities, people with disability, youth and children and more to build capacity and enable them to overcome inequality.

How to apply

Please ensure a detailed cover letter advising preferred location + lived experience and your resume is attached to your application.

All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

SSI is a Disability Confident Recruiter and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require a reasonable adjustment please email

Please quote in application: LAC Planner via Pro Bono Australia.


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