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Chief Marketing Officer – Stakeholder Engagement & Customer Experience

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Organisation : Autism Spectrum Australia (Aspect)

Location : Sydney (Northern Beaches)

Work type : Full-time

Sector : Disabilities, Education & Employment, Education & Training, Health – General

Salary type : Annual Package

About the organisation

Organisation Name : Autism Spectrum Australia (Aspect)

About the role

  • Help create the best opportunities for people on the autism spectrum
  • Executive role focusing on stakeholder engagement & customer experience
  • Frenchs Forest national office and hybrid work from home / office environment

The Organisation
 
Autism Spectrum Australia (Aspect) defines its purpose as understanding, engaging and celebrating the strengths, interests and aspirations of people on the autism spectrum.  It works in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focussed and customer driven.

Aspect is Australia’s largest autism-specific service provider, with current revenues of $120+M AUD annually, and one of the biggest autism-specific school programs in the world.  Additionally it provides a range of disability services, including diagnostic assessments, early childhood supports, skills development, adult community programs and employment programs, community engagement, and self-directed options for people on the autism spectrum.

The Role
 
This is a newly created role and part of the executive leadership team which reports directly into the CEO.  It plays a key role in the effective and profitable operation of the organisation and achievement of Aspect’s strategic plan.

You will join the organisation at a pivotal time of consolidation and growth and be responsible for overall leadership of a portfolio that includes the customer experience, stakeholder engagement, communications and fundraising functions within the organisation.

Specifically you will:

  • Provide inspirational leadership to a large team
  • Create a consistent customer experience across all areas of service delivery
  • Work closely with fundraising to ensure a seamless supporter journey
  • Develop strategies that promote the values of Aspect to various audiences
  • Develop and monitor overall budgets for the portfolio

Skills Required

You are a visionary senior marketing executive with the passion to provide leadership and advocacy for the social and charitable purposes of Aspect.  You have a track record in leading teams to deliver highly targeted programs in a customer focused not for profit or corporate organisation.

Additionally, your experience includes:

  • Leading the strategic oversight of a varied range of services
  • Formulating strategic, business and operational plans
  • Collaborating with internal and external stakeholders and creating innovative solutions
  • Commercial acumen in managing growth and budgets
  • Ensuring compliance with all board policies, directives and relevant legislation


Aspect is committed to providing an autism friendly workplace and supporting an inclusive and diverse workforce. Applicants from all backgrounds are welcome.

If you are passionate about understanding, engaging with and celebrating the strengths, interests and aspirations of people on the autism spectrum, then please apply submitting your cover letter addressing the skills required section above and your CV.

Please note there is no formal closing date for this role, if you are interested we would encourage you to apply as soon as possible.

How to apply

#PBA2

Please quote in application: Chief Marketing Officer - Stakeholder Engagement & Customer Experience via Pro Bono Australia.


Profession: #CEO_and_Senior_Management, #Management, #Marketing_Media_and_Communications
Sector: #Disabilities, #Education_and_Employment, #Education_and_Training, #Health_–_General
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