Client Services Coordinator – Disability Services

What we do

Jewish Care Victoria, a not-for-profit organisation, is the largest provider of disability, aged and community services for the Jewish Community in Victoria. Services include Disability, Mental Health, Aged Residential Care, Assessment Referral and Individual Support Services and Family Services and Holocaust Survivors Programs.

Jewish Care’s Disability Services provide an individualised, active-support service model of community-based support to all people with disabilities. Daily Living Supports (DLS), supports participants in the community to live a fulfilling and active life in a way that is meaningful for them. We believe in supporting participants to make choices in their life and build capacity to take control of their future.

The role

We are now seeking an enthusiastic individual to join our Disability Services in a role which supports people with disabilities to access our services and make choices in their life to take control of their future. This is a full time fixed term position until January 2022 – with the potential for it to be ongoing, and will be based in Caulfield. This position will suit someone who wants to support people with disabilities to live the life they choose to live.

The key responsibilities of this role are:

• Establish and maintain a supportive environment for people according to the principles of inclusion and person centred active support
• Promote and encourage maximum community integration through  person-centred participation in all aspects of a person’s life
• Coordinate client bookings and matching with staff
• Conduct intake and assessment of new clients and the reassessment of existing clients.
• Promote, encourage and empower clients to maximise personal decision-making opportunities
• Maintain effective interpersonal communication with staff and clients and liaise with relevant agencies/community resources, colleagues and families to ensure continuity of care and support for clients, ensuring program goals are met.
• Together with the clients and other staff, develop, implement, monitor and evaluate meaningful individual program plans, activities and outings
• Manage client expenditure and deliver all services within defined budgets.
• Promote and facilitate full community integration through the application of person-centred active support principles.
• Facilitate and support the development and maintenance of consumer support networks through outreach to family, community members and professionals.

To be successful in this role you will have:

·  Experience in disability services with a focus on community engagement

·  Ability to effectively manage work schedule, and to work both independently and as part of a team

·  Demonstrated ability to work with and assist staff to effectively support clients according to their individual needs and personal preferences

·  Proficient in the use of Microsoft Office applications and good computer skills

·  Well-developed communication and interpersonal skills

Benefits and Culture

Jewish Care is committed to the professional development of all staff, providing ongoing opportunities to upgrade staff skill set and expertise.  We aim to provide the highest standard of professional and personal support offering flexibility and conditions not readily available elsewhere, including the option of maximising your income with salary packaging.

Our recruitment procedures reflect our commitment to the safety and protection of our clients, relevant screening and police checks will be conducted.

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

We look forward to hearing from you today