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Crisis Care Unit Counsellor Advocate

Organisation : WestCASA

Location : Melbourne (Werribee)

Work type : Casual/Vacation

Profession : Social & Support Work

Sector : Women

Salary type : Hourly

Application closing date : 30 Jun, 2021

About the role

We are looking for a Counsellor/Advocate to join our after hours Crisis Care Unit. WestCASA provides a 24-hour response to recent sexual assaults, in partnership with the Sexual Assault Crisis Line (SACL), Western Health (Sunshine Hospital) and Victoria Police, SOCIT (Sexual Offences & Child Abuse Investigation Team) and the Victorian Institute of Forensic Medication (VIFM).

The Counsellor/Advocate on the after-hours team will provide a coordinated response outside business hours at the Sunshine Hospital. (Please see Job description). The after-hours team member may be expected to attend other hospitals in the western region, as well as Sunshine Hospital.

The successful applicant will be on call (on the after-hours roster) a minimum of four shifts per month. After-hours Counsellor/Advocates will provide services Monday to Friday between 5:00 pm to 9:00 am and Saturday to Sunday (24-hour shifts), including public holidays. Successful Counsellor/Advocates are expected to provide crisis care support and advocacy for the victim/survivor while liaising with WestCASA partners; SOCIT, VIFM and Western Health. (Please see job description)

Counsellor/Advocates are expected to attend monthly 2-hour meetings (first Tuesday of each month). The Crisis Care Coordinator will provide clinical support/supervision on an as needs basis.

WestCASA supports staff to develop capacities in relation to knowledge of current best practice in responding to complex trauma. WestCASA provides services within a feminist and rights-based framework.

WestCASA is a not-for-profit organisation with a community-based Board of Governance and is a member of the state-wide peak organisation of sexual assault services, CASA Forum. Services are funded by the Victorian Government.

The successful candidate will have a strong commitment to and understanding of the personal and political issues surrounding sexual assault & family violence. You will have experience or a strong interest in working with complex trauma in a therapeutic environment.

You will be an excellent communicator, able to work independently and contribute to a resilient team.
WestCASA provides a varied, engaging and supportive professional work environment. They are valued for their contribution and commitment and are supported in their professional development aspirations.
WestCASA welcomes applications from Aboriginal women and women from culturally & linguistically diverse backgrounds.
A generous salary is paid in accordance the Western Region Centre Against Sexual Assault Inc (WestCASA) Employees Enterprise Agreement 2016 – 2020.

For further information regarding the position: Please contact Cindy Tarczon, CCU Coordinator via email:, and she will call you to discuss. Position descriptions are available from: and on our website:

About the organisation

Organisation Name : WestCASA

WestCASA is a community based not-for-profit sexual assault, family violence and trauma counselling service operating in the western metropolitan region of Melbourne for over 30 years. WestCASA provides counselling, a crisis response, advocacy, education and training and is located in Werribee, with outreaches at Footscray, Melton, Wyndham and the Dame Phyllis Frost Centre (DPFC, a women’s prison) at Deer Park.

How to apply

Position Description : 2021 CCU Position Description for CA

Please address the key selection criteria within the position description to be considered for this role.


Please quote in application: Crisis Care Unit Counsellor Advocate via Pro Bono Australia.



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