Retail Area Manager, Wollongong

The role is in the Commercial Operations, Fundraising and Communications Directorate, and is part of the Retail and Logistics team. This team is responsible for state-wide retail service delivery; logistics and supply chain network; and retail projects.

The Retail Area Manager will provide strategic direction and lead the productivity and growth of the Vinnies retail teams. The role is critical to ensuring that the retail network within the region is able to operate optimally to meet its revenue objectives and continue to generate funds for the Society’s community services.

The Area Manager will:

• develop and implement innovative strategies to drive sales and reduce costs.
• oversee continuous improvements in shop presentation/displays to increase and maintain public interest in the merchandise.
• review customer service delivery across all shops within the region and implement improvements where needed.
• manage volunteer and staff recruitment, induction, training and engagement.
• work closely with the state wide logistics team to ensure constant supply of quality products.

The role will report to the Regional Manager, Retail – South. Please click here for a copy of the Position Description.

To be successful in this role, you will need:

• Relevant tertiary qualification/s in business, management and/or retail and demonstrated significant experience working in the management of large retail outlet/s.
• Demonstrated ability in successfully leading retail and supply chain operations.
• Proven people management skills including leading, motivating, coaching and developing teams.
• Demonstrated ability to identify volunteer requirements/opportunities ensuring optimum numbers of volunteers are recruited, inducted and engaged.
• Established knowledge and experience in volunteer management practices.
• Proven ability to review and analyse business data and analytics to enable effective reporting and decision-making on operational performance.
• High-level understanding of current issues facing the retail sector and not for profit industry.
• NSW driver licence and ability to travel across the South region.

Fashion experience is preferred.

Come and join our team!

We believe our employees are key to our success and in return we offer:

• Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people.
• Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.
• In addition to excellent learning and development programs, as a large purpose driven organisation we provide opportunities to grow your career across a range of teams and services.
• Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People.