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Membership Services Officer

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Organisation : Pure Source Recruitment

Location : Brisbane

Work type : Contract/Temporary

Sector : Union

Salary type : Annual Package

About the organisation

Organisation Name : Pure Source Recruitment

About the role

  • 3 Month Fixed Term Contract with potential to go permanent
  • Attractive salary and working conditions on offer for the right candidate
  • Very stable organisation, professional and friendly team environment
About the Role
Utilise your administration and coordination skills in this membership services role supporting the education sector. This position is unique in that it requires someone highly organised with strong attention to detail and the ability to follow well-defined processes – but you will need to be able to adapt to changing priorities as required throughout the day depending on business needs. This position will suit someone with strong administration and communication skills, who is looking for a stable, secure opportunity with a friendly and supportive team.

Duties and Responsibilities
  • Answering and responding to member enquiries by phone and email
  • Processing member payments by credit card, BPay and cheque
  • Calculating member fees based on defined payment tiers / structures
  • Extensive database administration – updating member details, including changes of employment and membership fees
  • Assisting with general administration duties such as mail outs and filing

Skills and Experience

  • Intermediate Excel knowledge as a minimum, as you will be required to update and maintain various registers and reports
  • Recent experience in database administration
  • Highly developed interpersonal skills and the ability to work within a small team environment
  • Excellent attention to detail as you will be dealing with membership records and payment information
  • Willingness to follow existing processes, with the ability to adapt as required
  • Proactive and helpful nature

Benefits and Culture

  • While this is only a fixed term contract to begin with, this offers the potential to become a permanent opportunity
  • Stable, well-established work environment
  • Supportive and friendly team
  • Central office location that is easy to get to via public transport
  • Excellent working conditions and salary on offer

About the Organisation 

Our client is a well-established organisation that provides ongoing support and advocacy for members within the education sector. They have a professional, supportive and welcoming team environment that offers plenty of ongoing opportunities for its employees over time.

Please APPLY below or contact Ashleigh McFadyen on 07 3846 7730.

All candidates will be contacted regardless of the outcome. 

How to apply

#PBA3

Please quote in application: Membership Services Officer via Pro Bono Australia.


Profession: #Administration_and_Office_Support
Sector: #Union
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