Organisation : Carriageworks
Location : Sydney (Eveleigh)
Work type : Full-time
Sector : Arts & Culture
Salary type : Annual Package
Application closing date : 22 Dec, 2021
About the organisation
Carriageworks is the largest and most significant contemporary multi-arts centre of its kind in Australia. The Carriageworks Artistic Program is ambitious, risk taking and provides significant support to leading Australian and international artists through commissioning and presenting contemporary work. The program is artist-led and emerges from Carriageworks’ commitment to reflecting social and cultural diversity.
Carriageworks is committed to building a diverse, inclusive, and flexible workforce. Carriageworks strongly encourages applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with a disability.
VACCINATION POLICY
Please note that it is currently a condition of entry into our workplace and venues that all staff and visitors are required to be fully vaccinated. If you are successful for the role, you will need to provide proof of your vaccination certification.
About the role
ABOUT THE ROLE
We are seeking a Commercial Account Manager to manage a portfolio of clients and provide support to the Director of Commercial in developing the Carriageworks Major Events and Commercial Program.
As part of a dedicated team you will work closely with clients to achieve their objectives by providing guidance, support and exceptional service. In doing so, you will assist the Commercial Team in the development of major cultural events and support Carriageworks artistic program. You will manage and build a portfolio of clients, support venue management and coordination.
KEY RESPONSIBILITIES
BUSINESS DEVELOPMENT
Support the Commercial Team in developing Carriageworks as a major destination for high-quality experiences
Work with the Commercial Director to build and maintain a client base of major event partners, film and production clients and corporate events
Be an integral member of the commercial team and work to meet commercial revenue targets including venue hire, catering, ticketing, and other commissions.
Manage and grow relationships with key major event partners
Support the Director, Commercial develop, implement and monitor business development strategies to leverage and maximise commercial opportunities.
ACCOUNT MANAGEMENT
Deliver exceptional customer service to clients, partners, contractors, suppliers, and patrons.
Undertake account management administration including but not limited to managing and responding to enquiries, conducting site inspections, contract negotiation and preparation, supporting the production team with event planning and delivery, tracking financial settlement and review, and records management to ensure smooth day-to-day operations.
Liaise with a range of internal and external stakeholders to coordinate commercial activity
VENUE MANAGEMENT
Coordinate all precinct activity, including commercial, artistic, food and operational activities
Maintain the organisation’s venue management system and calendar
Maintain commercial CRM, event and filing systems
Support implementation of policies and procedures aimed at continuous improvement maintaining effective business operations.
How to apply
Applications not allowed for this job listing.
Please quote in application: Commercial Account Manager via Pro Bono Australia.
Sector: #Arts_and_Culture
