Administration Support

• Part-time and full-time opportunities.
• Ongoing and temporary vacancies. Up to 35 hours per week.
• Regional, Rural and Metro locations subject to negotiation.
• Clerk Grade 1/2. Base salary ($66,298 pa – $72,077 pa) plus super and annual leave loading.

About the team

The Estate Management division makes financial and legal decisions for people who are unable to on their own, or with support, when NSW Trustee & Guardian is appointed as their financial manager by a court or tribunal. The team also oversees people who are appointed to privately manage the finances of another person.

The Estate Planning and Administration division provide trustee services including Wills and estate planning, estate administration, trusts and power of attorney services.   

About the role 

The Administration Support role provides professional, accurate and timely administrative and clerical support to teams in Estate Management, and Estate Planning and Administration. This includes managing and allocating incoming communication and maintaining accurate records to ensure the delivery of excellent customer service. The role will also support Estate Management and Estate Planning and Administration in obtaining data and statistical information to inform succession planning, future divisional resourcing needs and both long and short term leave planning.

The role supports managers and teams by providing services such as word processing, data entry, preparation of meetings papers and assists with events, projects, and research activities.  

For more information about the role, view the role description.

About you

The ideal candidate for this role will:

• be a highly organised and driven individual who thrives in a fast-paced environment
• possess strong attention to detail as well as the ability to maintain a high degree of accuracy
• have a sense of social justice and an understanding of delivering services to vulnerable communities
• have experience in providing quality administrative and clerical support with an excellent level of accuracy
• have excellent communication skills and can work collaboratively to build effective long-term relationships with internal and external stakeholders
• enjoy adapting and prioritising tasks to ensure deliverables are met within deadlines
• have a strong commitment to providing high quality customer service

Essential Requirements

• Technology proficient with an aptitude to learn new applications.
• Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one to one review sessions for calls and emails.

What we offer 

NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options including flex leave
• leave options including 14 weeks’ parental or adoption leave
• career development including access to study leave
• Fitness Passport

Be part of something bigger. For more about joining us, visit our Careers page on our website.